Luxury Hotel Deputy GM | Lead Operations & Guest Experience

The President Hotel; Cape Town; On-site; ZAR 2 000 000 - 2 500 000; Full time

Job summary

A luxury hotel in Cape Town is seeking a Deputy General Manager to oversee operations and lead a large team. The ideal candidate will have over 10 years of experience in hotel leadership, with a focus on financial management and guest satisfaction. Responsibilities include managing P&L, driving strategic initiatives, and ensuring compliance with industry regulations. A competitive salary package is offered based on experience.

Benefits

Medical aid contribution

Pension/provident fund

Annual performance-based incentives

Qualifications

• Minimum 10 years of senior hotel leadership experience.
• 3–5 years as an Assistant or Deputy General Manager in a luxury hotel.
• Strong understanding of the Cape Town hospitality market.

Responsibilities

• Oversee performance across all departments for profitable operations.
• Drive financial performance with budgeting and forecasting.
• Lead and inspire a workforce of 200+ employees.

Skills

Leadership in hotel operations

Financial acumen in P&L management

Strategic planning and execution

Guest experience enhancement

Team mentorship

Tools

Opera PMS

Micros

Job description

A luxury hotel in Cape Town is seeking a Deputy General Manager to oversee operations and lead a large team. The ideal candidate will have over 10 years of experience in hotel leadership, with a focus on financial management and guest satisfaction. Responsibilities include managing P&L, driving strategic initiatives, and ensuring compliance with industry regulations. A competitive salary package is offered based on experience.