Luxury Health Club GM: Growth, Experience & Operations

HotelJobs; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Kendrick Recruitment seeks a Senior Club General Manager for a luxury health and fitness club in Cape Town. This hands-on leader will drive premium member experiences, operational excellence, and business growth while managing budgets and teams.

Ideal candidates bring senior management experience in luxury hospitality or wellness, strong commercial acumen, and a passion for service excellence in a fast-paced environment.

Qualifications

• Senior management experience in luxury health/fitness or hospitality.
• Strong leadership and financial oversight.
• Excellent stakeholder and guest service focus.
• Proven ability to grow memberships and profitability.

Responsibilities

• Overseeing the full daily operation of the club.
• Driving membership growth, retention, and overall profitability.
• Managing budgets, financial performance, and operational costs.
• Leading and developing departmental management teams.
• Ensuring exceptional member service and guest experiences.
• Overseeing health, safety, and operational compliance.
• Managing staff performance, training, and recruitment.
• Driving sales, marketing, and member engagement initiatives.
• Maintaining high standards across all facilities and departments.
• Building and maintaining strong relationships with members and stakeholders.

Skills

Leadership

Operational management

Financial acumen

People management

Customer service

Job description

Kendrick Recruitment seeks a Senior Club General Manager for a luxury health and fitness club in Cape Town. This hands-on leader will drive premium member experiences, operational excellence, and business growth while managing budgets and teams.

Ideal candidates bring senior management experience in luxury hospitality or wellness, strong commercial acumen, and a passion for service excellence in a fast-paced environment.