Luxury Chauffeur Drive Operations Lead

Zeda Limited; Johannesburg; On-site; ZAR 260,000 - 420,000; Full time

Job summary

Zeda Limited in Johannesburg seeks a hands-on Operations Supervisor for Chauffeur Drive to ensure daily coverage, allocate chauffeurs and vehicles, and uphold service quality. You will oversee administration, fleet management, and CSI targets while maintaining compliance with safety and brand standards.

This role requires overtime, weekend availability, and strong leadership. Essential: Matric, valid drivers licence, 3+ years in car rental, 2+ years supervisory experience.

Qualifications

• Matric and a valid driver's licence are essential.
• Minimum 3 years' car rental experience.
• Minimum 2 years of supervisory experience.

Responsibilities

• Ensure all bookings are covered for the following day.
• Assist with allocation of Chauffeurs and vehicles when required.
• Ensure all special requests are actioned for the following day.
• Ensure all bookings are communicated to Chauffeurs timeously.
• Manage and monitor Chauffeur App usage and devices, including stock checks.
• Drive CSI targets and address obstacles daily.
• Compile and submit employee information monthly (salaries, hours, leave).
• Create reservations for new bookings and promote relationships with internal customers.
• Plan and organise monthly shift rosters and manage leave requests.
• Monitor chauffeur hours and advise all allocations.
• Follow safety and brand procedures and ensure fuel cards are accounted for.
• Maintain fleet records and ensure vehicles are maintained.

Skills

Leadership

Staff management

Customer service

Education

Matric

Valid Driver's Licence

Job description

Zeda Limited in Johannesburg seeks a hands-on Operations Supervisor for Chauffeur Drive to ensure daily coverage, allocate chauffeurs and vehicles, and uphold service quality. You will oversee administration, fleet management, and CSI targets while maintaining compliance with safety and brand standards.

This role requires overtime, weekend availability, and strong leadership. Essential: Matric, valid drivers licence, 3+ years in car rental, 2+ years supervisory experience.