Long-Term Insurance Sales Consultant

University of Fort Hare; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading educational institution in South Africa is seeking an E-Commerce Operations Coordinator. Responsibilities include managing the order fulfilment process, collaborating with the warehouse team, and utilizing inventory management systems. The ideal candidate should have experience in e-commerce order management. This role offers a compensation of R13,000 monthly plus commission.

Qualifications

• Detail-oriented and efficient.
• Experience in ecommerce order management.
• Proficient in Microsoft Excel.

Responsibilities

• Manage and streamline the order fulfilment process.
• Process customer orders accurately through the order management system.
• Resolve order discrepancies and address customer inquiries.

Skills

Attention to detail

Multitasking

Communication skills

Problem-solving aptitude

Data analysis

Education

High school diploma or equivalent

Degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

E-Commerce Operations Coordinator

Our client, a leading provider of soft furnishings in the UK, is seeking a detail-oriented and efficient E Commerce Operations Coordinator to join their dynamic team. In this role, you will be responsible for managing and streamlining the order fulfilment process, working closely with the warehouse team and utilising the inventory management and warehouse systems.

• Process customer orders accurately and efficiently through the order management system.
• Collaborate with the warehouse team to ensure timely order fulfilment and shipment.
• Resolve order discrepancies and address customer inquiries related to order status.
• Generate and analyse reports to identify trends and areas for process improvement.
• Assist in implementing and optimising order processing procedures.
• Coordinate with other departments to ensure smooth order flow and customer satisfaction.

Qualifications:

• High school diploma or equivalent; degree in Business Administration or related field preferred.
• Experience in ecommerce order management, or related roles.
• Proficient in Microsoft Office Suite, especially Excel.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Problem‑solving aptitude with a proactive approach to improving processes.
• Basic understanding of supply chain and logistics principles.

Desired Skills:

• Knowledge of warehouse operations and shipping practices.
• Basic data analysis skills.

Compensation: R13 000 monthly basic plus commission (medical aid).

Outbound Sales Consultant – Long Term Insurance Products

Our client in Bellville requires outbound Sales Consultants to sell long‑term insurance products. Opportunity to work for a well established financial company that offers great benefits, a vibey working environment and opportunities to grow.

• Sell insurance packages (life cover, funeral cover, income protection, disability cover, critical illness) to potential clients.
• Achieve sales targets and objectives.
• Adhere to quality and compliance processes to minimise business risk.
• Adapt and change to fit in with changing business operational requirements.
• Resolve complaints and objections.

Minimum Requirements:

• Matric.
• At least 2 years of experience within an outbound sales call centre.
• Fluency in English and one other South African official language.
• Commitment to the FAIS Act and meeting Fit & Proper qualification requirements.
• Ability to work overtime.

Hours:

• Willing and available to work overtime as and when required by the business.
• Monday‑Friday 08:15‑16:15 (normal office hours).
• Wednesdays 11:00‑19:00 (normal office hours).
• Marathons run from 08:15‑19:00.
• Overtime may take place on Tuesdays, Wednesdays and Thursdays 08:15‑19:00.

Compensation: R30 000 basic plus commission (negotiable).

Team Manager – Sales Consultants

The Team Manager will lead, coach, develop, and drive the performance of a team of sales consultants. This role is responsible for daily operational management, performance delivery, compliance adherence, culture building, staff development, and ensuring achievement of sales KPIs.

Key Responsibilities:

• Lead, manage and motivate a team of sales consultants.
• Set, monitor and drive weekly/montly sales targets.
• Manage performance, quality, productivity and development.
• Coach, develop, vest and train new and existing consultants.
• Manage capacity, attendance, IR issues, absenteeism and disciplinary matters.
• Ensure strict compliance and adherence to call structure, QA and legislation.
• Deliver on active campaigns and project‑based targets.

Qualifications & Experience:

• Matric (or equivalent qualification).
• Practical experience of IR processes.
• Minimum of 3 years’ team management experience in a sales environment.
• Financial services experience (long‑term insurance and within a sales‑oriented environment).

Start date: 1 March 2025.

Student Advisor / School Marketer – Business School

Our client, a leading business school, is looking for dynamic and driven Student Advisors/School Marketers to support student recruitment, drive brand visibility, and deliver exceptional customer service.

Key Responsibilities:

• Recruit and register students across all programmes (B2B, B2C and Seta‑related).
• Conduct school and corporate marketing, presentations and fieldwork.
• Advise prospective students and guide them through the registration process.
• Manage walk‑ins, calls and email queries effectively.
• Participate in career expos and student events.
• Maintain accurate student records and update databases.
• Represent the REGENT brand as a positive and professional ambassador.

Minimum Requirements:

• Matric (Grade 12).
• Diploma in Sales/Marketing/Student services or related field (advantageous).
• 2–3 years’ experience in sales, marketing or student recruitment.
• Experience in an educational institution (advantageous).
• Valid driver’s licence.

Skills & Competencies:

• Excellent verbal and written communication.
• Confident presenter with great interpersonal skills.
• Tech‑savvy with MS Office, Zoom/Teams familiarity.
• Strong sales drive, organisational and time‑management skills.
• Adaptable, resilient, results‑focused.

Cost to company: R40 000 (none, negotiable).

Email Campaign – UK‑Based Client

Respond to customer questions regarding products, services, order status and account information via email. Assist customers in placing, modifying or cancelling orders and ensure accurate entry of order details. Handle customer complaints about issues such as damaged items, incorrect orders or delivery delays, aiming to provide a satisfactory resolution. Offer detailed information about products, including specifications, availability and pricing, to help customers make informed decisions. Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery. Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates. Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services. Ensure compliance with company policies, procedures and quality standards during all customer interactions. Work closely with teams such as logistics, inventory and marketing to resolve customer issues and ensure seamless service delivery.

Requirements:

• At least 2 years of experience working on an online retail campaign in a call centre.
• Grade 12.

Field‑Based Solar Panel Representative

This is a field‑based position that involves travel, driving and direct client interaction.

Key Responsibilities:

• Promote solar panel products to potential customers.
• Encourage clients to speak with the call centre for further assistance.
• Drive to different locations and meet clients in person.
• Promote door‑to‑door.

Minimum Requirements:

• Valid driver’s licence and own vehicle.
• Matric certificate (Grade 12).
• Clear criminal record.

Sales Consultant – Mobile Contracts

Our client is seeking motivated Sales Consultants to join their vibrant team and help customers find the perfect mobile contracts tailored to their needs.

Responsibilities:

• Call potential customers to promote mobile contracts and achieve sales targets.
• Make outbound calls to potential customers.
• Promote and sell mobile contracts.
• Meet and exceed daily and monthly sales targets.
• Build rapport with customers and provide excellent service.

Requirements:

• At least 1 year of call centre sales experience (required).
• Excellent communication and interpersonal skills.
• Target‑driven with a strong work ethic.