Logistics Transport Stats Clerk - Helpdesk

Clicks Group; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A well-known retail and logistics company in Cape Town is seeking a Helpdesk Clerk. The successful candidate will handle customer calls, maintain paperwork and ensure compliance with security procedures. They must have Matric and at least 1 year of administration experience in a logistics environment. Strong computer skills and attention to detail are essential. This is a permanent position with opportunities to grow in the distribution sector.

Qualifications

• 1 year Administration experience essential.
• 1 year experience within a distribution/logistics environment essential.
• Experience in customer relations/suppliers is desirable.
• Experience with a warehouse management system is desirable.

Responsibilities

• Receive and answer incoming customer calls promptly.
• Maintain professionalism in communication.
• Accurately capture transport trip sheets.

Skills

Computer literacy

Microsoft Office suite

Communication skills (verbal and written)

Basic numeric skills

Attention to detail

Organising skills

Education

Matric

Job description

A well-known retail and logistics company in Cape Town is seeking a Helpdesk Clerk. The successful candidate will handle customer calls, maintain paperwork and ensure compliance with security procedures. They must have Matric and at least 1 year of administration experience in a logistics environment. Strong computer skills and attention to detail are essential. This is a permanent position with opportunities to grow in the distribution sector.