Logistics Coordinator, Operations

Dsv - Global Transport And Logistics; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics company in Kempton Park is seeking a Logistics Coordinator to manage logistics operations and ensure compliance with customer requirements. The ideal candidate will have experience in planning and operations within the transport industry. Strong interpersonal and leadership skills are essential, and the role may require night shift work. This position offers the opportunity for professional growth in a dynamic environment.

Qualifications

• Experience in planning, warehouse and transport industry.
• Ability to work night shifts and lead a team.
• Strong customer expectation management.

Responsibilities

• Manage tasks adhering to contractual SLAs and KPIs.
• Monitor load plan performance to improve operations.
• Handle accurate booking and manage queries.

Skills

Planning and organizing

Interpersonal skills

Analytical skills

Problem-solving

Education

Tertiary qualification(s) in Logistics or Supply Chain

Matric

Job description

Location: Kempton Park

Job Posting Title: Logistics Coordinator, Operations

Time Type: Full time

Responsibilities

• Understand the customer's business and customer requirements, develop strong, trusting relationships with clients.
• Adhere to contractual SLAs and KPIs; ensure compliance with HSE policies and responsibilities.
• Manage tasks not stipulated in the job profile (e.g., audits, adhoc duties due to operational requirements).
• Query management; complete daily system checks to ensure all orders are planned and executed as per customer KPIs.
• Logistics Coordinator duties: monitor the load plan and execution to identify risks and deviations; take necessary action timeously (picking, loading and delivery slots).
• Review and analyse load plan performance to improve operations and FMS SLAs.
• Monitor and report warehouse and transport SLAs; measure and report on on-time delivery and turnaround time.
• Update bookings/re-bookings in relevant systems; support change initiatives and job rotation among team members for flexibility and growth.
• Continuously review data to identify areas of improvement to enhance operation output, load plan, and team deliverables.
• Handle accurate booking and re-booking requests; manage order consolidation; manage queries and escalation.
• Reverse logistics (back door returns & upliftments) monitoring and planning.

Qualifications & Requirements

• Tertiary qualification(s) in Logistics, Supply Chain, Industrial Engineering (advantage); Matric.
• Experience in planning, warehouse and transport industry; experience in expediting, planning, scheduling & workload balancing.
• Experience in a warehousing environment; ability to work night shift (swappable to dayshift when needed).
• Strong understanding of capacity planning between multiple departments to maximize output with limited resources.
• Strong planning, organizing, directing, controlling & monitoring skills; strong customer expectation management and compliance with policies, regulations and work instructions.
• Good interpersonal skills for client account management; excellent analytical and problem-solving abilities; logical thinker.
• Ability to lead and manage a team; comfortable presenting and communicating to all management levels.

Added advantages for this role

• Warehouse experience and understanding; expediting, planning & scheduling experience.
• Experience in healthcare and retail environments.

Main purpose of the role

This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met.

Company overview

DSV – Global transport and logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics, we continue to grow and innovate; we value inclusivity and respect the dignity and rights of every individual.

With close to 160,000 colleagues in over 90 countries, we work to offer solid services and meet our customers\' needs and help them achieve their goals. The best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We aim to shape the future of logistics in a dynamic, collaborative environment. If you want to make an impact and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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Disclaimer

Due to the high volume of applications received, only shortlisted candidates will be contacted. If an external candidate does not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. We follow strictly fair and non-discriminatory selection procedures and use Affirmative Action measures where applicable. Preference will be given to candidates from designated groups as defined in the Employment Equity Act and in line with DSV\'s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.