Logistics and Client Services Administrator

Campbell Scientific Ltd.; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global scientific measurement company in Stellenbosch is seeking a Logistics and Client Services Administrator. This role is vital for managing dispatches, client communications, and logistics operations. The ideal candidate will have experience in logistics administration and exceptional organizational skills. Join a collaborative team culture that values dedication and exceptional client service.

Benefits

Dynamic work environment

Opportunities for professional growth

Collaborative team culture

Qualifications

• Experience in transport or logistics administration.
• Familiarity with South African import/export procedures preferred.

Responsibilities

• Manage dispatches and coordinate with couriers.
• Liaise with freight forwarders for export documentation.
• Organize import clearance and coordinate training sessions.
• Monitor shipping budgets and respond to customer inquiries.

Skills

Strong communication

Organizational skills

Problem-solving

Attention to detail

Education

Tertiary qualification in Logistics

Job description

Position: Logistics and Client Services Administrator

Location: 1 a Meson Street

Job Id: 1011

# of Openings: 1

About Us

We work to make a difference by supporting those advancing science and technology for the benefit of humankind. Through our advanced measurement systems, we aim to provide key insights to people using science and technology to address major global challenges such as severe weather, climate change, limited natural resources, sustainable food production, energy generation and distribution, and infrastructure safety.

As a global manufacturer of data loggers, data acquisition systems, and scientific measurement instruments, our products empower scientists and researchers worldwide to make informed, data-driven decisions that shape the future of our environment.

Our commitment to environmental sustainability reflects our mindfulness of the impact we have on our planet and its natural resources. As a company and as individuals, we strive to minimize our environmental footprint to preserve quality of life for current and future generations.

Join Our Team as a Shipping and Client Services Administrator

Are you a logistics enthusiast with a passion for coordination and exceptional communication?
We’re looking for a proactive Shipping and Client Services Administrator to ensure the smooth execution of all logistics and administrative tasks. In this role, you’ll be vital in keeping our day‑to‑day operations efficient — managing local, export, and import dispatches, handling client communications, and overseeing repairs and calibrations.

What You’ll Do

Local Dispatch & Transport

Manage dispatches, coordinate with couriers, issue waybills, and ensure smooth local transportation.

Track and monitor goods in transit, providing timely updates to clients.

Export Dispatch & Transport

Liaise with freight forwarders and handle all export documentation.

Prepare and review shipping documents, manage pre‑verification inspections, and update clients throughout the shipping process.

Import Dispatch & Transport

Collaborate with suppliers and freight forwarders to ensure efficient import clearance.

Organize dispatches, coordinate with authorities, and submit documentation to Finance for processing.

Manage RMA intake and warranty claims, ensuring timely dispatches and updates.

Coordinate training sessions and work closely with the Field Services team to support clients.

General Logistics & Administration

Apply your knowledge of INCOTERMS to oversee import/export documentation.

Monitor shipping budgets, resolve logistical issues, and respond promptly to customer inquiries.

What You Bring

Experience in transport or logistics administration.

Strong communication, organizational, and problem‑solving skills with excellent attention to detail.

A tertiary qualification in Logistics (advantageous).

Familiarity with South African import/export procedures (preferred).

Why Join Us?

Work in a dynamic environment where your skills make a real impact.

Enjoy a collaborative team culture with opportunities for professional growth.

Lead and organize activities, from team‑building to customer training sessions.

If you’re ready to take the next step in your logistics career and join a team that values dedication, problem‑solving, and exceptional client service — apply today!