Lodge Manager

Wild Dreams Hospitality; Oos-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premier safari lodge operator in South Africa is seeking a Lodge Manager to oversee all aspects of lodge operations, ensuring high standards of service and guest satisfaction. The ideal candidate will have management experience in luxury hospitality, strong financial skills, and a passion for nature and conservation. This position requires excellent multitasking abilities and commitment to operational excellence.

Qualifications

• At least 5 years management experience in a luxury lodge or boutique hotel operations.
• Must have own transport and driver's license.
• South African citizenship or valid work permit required.

Responsibilities

• Oversee daily lodge operations: front of house, kitchen, maintenance, housekeeping.
• Ensure statutory, environmental, and health & safety standards are upheld.
• Manage scheduling, performance, and welfare of lodge staff.

Skills

Management experience

Knowledge of food and beverage operations

Strong financial acumen

Multitasking ability

Job description

Overview

A collection of safari and wilderness lodges across South Africa, is looking for a LODGE MANAGER to lead one of their exquisite properties.

This company focuses on slow travel, wellness, and a deep connection to nature. They are also strongly committed to conservation and community upliftment. The lodges are described as being a 'home away from home', with a focus on creating authentic, personalized, and memorable experiences.

Candidate Requirements

• At least 5 years management experience in a luxury lodge or boutique hotel operations
• Own transport and drivers license (ESSENTIAL)
• South African citizenship or valid work permit required
• Strong wine, food and beverage operations knowledge
• Must have an interest in natural areas and activities associated with the area
• Strong financial acumen (ability to manage budgets and control costs)
• Must be able to multitask, be flexible to changing nature of business, and be able to think on your feet

Key Responsibilities

• You will oversee daily lodge operations- front of house, kitchen, maintenance, housekeeping and wedding venue
• Ensure all statutory, environmental, and health & safety standards are met and upheld
• Oversee scheduling, performance, and welfare of all lodge staff
• Handle HR processes such as performance discussions, disciplinary procedures, and leave management in line with company policies and in collaboration with the HR Manager
• Collaborate with the operations and finance teams to manage budgets, control costs, and ensure operational sustainability
• Support the bistro team to maintain excellence in cuisine, presentation, and service
• Drive internal communication, motivation, and professional development
• Ensure supplier relationships and procurement follow group standards
• Work closely with event coordinators to ensure seamless delivery from enquiry to execution
• Coordinate with the marketing and reservations teams to ensure accurate availability, rates, and promotions