Lodge Gm/Lodge Management Couple

Hospitality Hire; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premier lodge management company in South Africa is seeking a skilled hospitality leader to oversee luxury lodge operations. The ideal candidate will have over 5 years of hospitality management experience, ensuring exceptional guest experiences and operational excellence. Responsibilities include directing lodge departments, managing budgets, and leading conservation initiatives. This is a unique opportunity to create memorable experiences while preserving the natural environment.

Qualifications

• Minimum 5 years of senior lodge or hospitality management experience within a luxury safari environment.
• Deep understanding of safari logistics, guest safety, and luxury-level service delivery.
• Solid grasp of compliance, financial control, and environmental best practices.

Responsibilities

• Be the face and host of the lodge, personally welcoming guests.
• Direct and coordinate all lodge departments.
• Mentor and inspire your team.
• Manage budgets, procurement, and inventory.
• Uphold sustainability commitments and lead conservation initiatives.
• Ensure compliance with environmental, health, and safety standards.

Skills

Leadership in hospitality

Operational excellence

Interpersonal skills

Problem-solving

Financial management

Education

Relevant tertiary qualification(s) in hospitality, tourism, or management

Job description

T his rare opportunity invites an accomplished hospitality leader or management couple to take the helm of a premier lodge set in the heart of one of Africas most celebrated wilderness areas. You will oversee every element of lodge life, ensuring that exceptional guest experiences, conservation integrity, and operational excellence exist in perfect balance.

This is more than a management role. Its a calling to create a living sanctuary where world-class hospitality coexists with nature, culture, and community.

Your Role

As the guardian of this renowned safari experience, you will lead with vision, passion, and precision, ensuring every guest moment reflects the soul of the bush and the spirit of true hospitality.

• Guest Experience : Be the face and host of the lodge, personally welcoming guests, anticipating needs, and ensuring every stay feels personal, seamless, and unforgettable.
• Operations Leadership : Direct and coordinate all lodge departments, including front of house, housekeeping, food & beverage, maintenance, spa, and guiding - maintaining uncompromising quality and attention to detail.
• People & Culture : Mentor and inspire your team, cultivating professionalism, positivity, and shared purpose in every department.
• Financial Stewardship : Manage budgets, procurement, and inventory with accountability and efficiency.
• Conservation & Community : Uphold our sustainability commitments and lead meaningful conservation and community initiatives within the reserve.
• Health & Safety : Ensure strict compliance with environmental, health, and safety standards, maintaining readiness and resilience across all operations.

What You Bring

• Minimum 5 years of senior lodge or hospitality management experience within a luxury safari environment.
• Proven leadership that blends operational excellence with hands‑on hosting.
• Deep understanding of safari logistics, guest safety, and luxury-level service delivery.
• Solid grasp of compliance, financial control, and environmental best practice.
• Exceptional interpersonal and problem‑solving skills; calm, adaptable, and solutions‑driven.
• Passion for wilderness, conservation, and authentic guest connection.
• Relevant tertiary qualification(s) in hospitality, tourism, or management.

Why This Role

Youll live and lead in one of South Africas most extraordinary destinations, shaping unforgettable experiences for guests while protecting and celebrating the wild places that make them possible. Here, every decision contributes to something greater : a legacy of excellence, sustainability, and heart.