Local Service Unit (LSU) - Sales Manager

Hitachi Rail; Midvaal Local Municipality; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading energy services company is seeking an LSU Sales Manager to drive service sales growth in South Africa. This role involves developing service strategies, managing diverse teams, and ensuring customer satisfaction. The ideal candidate has over 10 years of experience in service sales and a strong background in the energy sector. The position offers an opportunity to shape the future of energy services while collaborating across teams.

Qualifications

• 10+ years of experience in Service Sales.
• Strong understanding of Hitachi Energy systems and products.
• Experience in the Energy sector.

Responsibilities

• Plan and implement sales strategy for lifecycle services.
• Lead sales teams to exceed targets for orders and customer satisfaction.
• Build relationships with key customers and decision-makers.

Skills

Service Sales

Customer Relationship Management

Stakeholder Management

Strategic Thinking

Analytical Skills

Communication

Interpersonal Skills

Education

Bachelor's degree in Engineering

Job description

Description

Job Overview :

Lead Service Sales Growth with Hitachi Energy! As LSU Sales Manager, you’ll drive country-level service strategies, maximize Installed Base (IB) penetration, and deliver lifecycle solutions that create real customer value. Collaborate across teams to ensure a unified “One Hitachi Energy Service” approach, strengthen relationships, and achieve profitable growth. We’re looking for a proven leader with deep experience in service sales and multi-product portfolios, skilled at driving innovation and collaboration in a matrix organization. If you have a track record of exceeding targets, managing diverse teams, and delivering exceptional customer satisfaction, this is your opportunity to shape the future of energy services.

How you will make an impact :

Service Sales Strategy

• Plan and implement hub service sales strategy aligned with BU and GPG targets for lifecycle services, products, and IB penetration.
• Lead sales teams to exceed targets for orders, GM%, response time, and customer satisfaction.
• Ensure accurate forecasting via SFDC and maintain data quality.
• Negotiate major contracts and secure service order volumes.
• Identify new business opportunities, generate leads, and develop service-focused account plans.
• Manage LSU budgeting, sales, and operations planning with Hub and GPG teams.

Customer Engagement

• Build strong relationships with key customers and decision-makers.
• Understand requirements and deliver value through tailored service solutions.
• Ensure customer satisfaction issues are tracked and resolved promptly.

Sales & Market Development

• Support sales activities and marketing events, including trade shows and product launches.
• Develop pricing strategies and conduct market analysis to maximize profitability.
• Implement e-commerce strategies and share insights on IB data, market trends, and competitor solutions.

Compliance & Risk

• Ensure adherence to tendering processes, risk reviews, and HSE standards.
• Monitor client financial status and manage contractual risks.
• Promote Hitachi Energy’s safety, integrity, and sustainability culture.

Leadership & Development

• Organize and coach the service sales team to drive efficiency and growth.
• Develop selling skills and customer segment expertise.
• Foster collaboration and innovation across teams.

Your Background :

• Bachelor’s degree in Engineering or relevant education with the role
• 10+ years of experience in Service Sales, including Installed Base (IB) management.
• Strong customer relationship and stakeholder management skills.
• Proven understanding of Hitachi Energy systems and products.
• Experience in the Energy sector.
• Strong analytical and strategic thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.

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