Local Market Operations Manager

FNB South Africa; Boksburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial institution in Gauteng, Boksburg is looking for a Local Market Operations Manager. The successful candidate will oversee administration and operations, ensuring compliance with laws and improving service excellence. Strong leadership skills and the ability to implement innovative solutions are essential. The position offers the opportunity to contribute to operational strategy and employee development.

Qualifications

• Strong leadership and management skills to develop employee performance.
• Ability to assess operational risks and implement solutions.
• Experience in maintaining compliance with legislative and audit standards.

Responsibilities

• Manage administration and operations to mitigate operational risks.
• Implement operational strategies and assess performance.
• Deliver excellent customer service and improve cost processes.

Job description

Job title: Local Market Operations Manager

Job Location: Gauteng, Boksburg

Deadline: November 30, 2025

Quick Recommended Links

• Jobs by Location
• Job by industries

Job Description

• To manage administration and operations for the relevant branches to reduce operational risks.
• Implement the operations and migration scorecard for the branch and the node.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Prevent wastage and identify process improvements to contain and reduce costs.

End Date : November 11, 2025