Lobby Host: Elevate Guest Experience at Front-of-House

Alliance Foods SA (Pty) Ltd.; Komani; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading food service company in Eastern Cape, South Africa is seeking a Lobby Host to provide a warm welcome to guests and enhance their dining experience. The role involves managing customer interactions, assisting with kiosk orders, and ensuring adherence to health regulations. Ideal candidates will have exceptional customer service skills and the ability to work in a fast-paced environment. This position offers an opportunity to create meaningful connections with customers.

Qualifications

• Ability to provide a warm welcome and excellent customer service.
• Competence in managing kiosk orders and upselling.
• Understanding of sanitation and health regulations.

Responsibilities

• Elevate customer journey in FOH through authentic connections.
• Manage and assist customers with kiosk orders and upsell items.
• Observe and act on customer needs throughout their dining experience.

Job description

A leading food service company in Eastern Cape, South Africa is seeking a Lobby Host to provide a warm welcome to guests and enhance their dining experience. The role involves managing customer interactions, assisting with kiosk orders, and ensuring adherence to health regulations. Ideal candidates will have exceptional customer service skills and the ability to work in a fast-paced environment. This position offers an opportunity to create meaningful connections with customers.