Limousine Driver & Guest Experience Specialist

Minor Hotels

Johannesburg

On-site

ZAR 180,000 - 240,000

Full time

9 days ago

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Job summary

Minor Hotels in Johannesburg, Sandton, seeks a professional chauffeur to provide secure, courteous transportation for guests across local routes. You will master vehicle operation, navigation, and safety protocols to ensure timely arrivals and a flawless guest experience.

The role emphasizes excellent English and awareness of local driving norms. You will maintain the limousine, assist with luggage, and anticipate guest needs while upholding NH Hotels standards of service and professionalism.

Responsibilities

To be a Master in the Profession of Driving
To have a full professional knowledge of capabilities of the vehicle in which they work, and the rules of the road in the country of operation.
To have an intimate and detailed knowledge of the area in which they work, and to know all the ways to effectively get between destinations - to never be lost and to never be late.
To speak excellent English, together with the language of operation.
To understand the informal rules and driving habits in the country of operation, and thereby anticipate problems in order to protect themselves, their guests and their vehicle.
To know how to maintain and care for their vehicle, and to keep it in perfect condition at all times. Ensure that all the set up in the limousine is ready prior to the service.
To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
To assist the guest with the luggage loading. All NH Hotels drivers know how to transport more luggage in a car than there would appear to be space to hold it.
To know how to fit and install all existing makes of child seat into a limousine, to the full satisfaction and delight of the child's mother.
They always try to anticipate and exceed the needs of customers and colleagues
They use their own initiative and good judgement to solve problems in a calm and efficient way
They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team
They act with personal professionalism and integrity at all times
They always conduct business honestly and fairly. They keep sensitive information confidential.
They can prioritise their workload effectively and be organised and structured at work
They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.
They are committed to meeting and exceeding all performance standards
They constantly look to develop their own professional skills and abilities
They perform job tasks in line with established policies and procedures
They always try to provide a top-quality experience to all our guests.