Life Telesales Specialist: Outbound & Inbound Calls

Discovery Limited; KwaZulu-Natal; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A leading financial services provider in KwaZulu-Natal is seeking a Telesales Consultant to join their dynamic sales call centre. The role involves identifying sales opportunities, managing outbound calls, and attending to general administration. Candidates should have at least 1 year of sales experience and Life product knowledge. This position offers an opportunity to work in a collaborative environment with a focus on personal development and sales goals.

Qualifications

• At least 1 year sales experience, preferably in an outbound telesales environment.
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage.
• PC literacy in email, word, and excel.
• Tertiary qualification is an advantage.
• NQF5 and RE5 qualification required.

Responsibilities

• Identifying sales opportunities.
• Answering inbound calls timeously and making outbound calls.
• Co-ordination of own administration.
• Communication to members via fax and email.
• Attending to general administration.
• Achieve quality target.
• Adhering to service level agreements.

Skills

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Sound Time Management

Attention to detail

Ability to learn quickly

Fluent in English/Afrikaans

Education

At least 1 year sales experience

Minimum 1 year Life product knowledge

PC literacy (email, word, excel)

Tertiary qualification

NQF5 and RE5 qualification

Job description

A leading financial services provider in KwaZulu-Natal is seeking a Telesales Consultant to join their dynamic sales call centre. The role involves identifying sales opportunities, managing outbound calls, and attending to general administration. Candidates should have at least 1 year of sales experience and Life product knowledge. This position offers an opportunity to work in a collaborative environment with a focus on personal development and sales goals.