Lettings Negotiator

The Legends Agency; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading property services company is seeking a Lettings Negotiator to manage applicant enquiries and coordinate viewings, working UK hours from Cape Town. Ideal candidates should have 2-3 years of sales or customer service experience, excellent communication skills, and a professional demeanor. Experience in the London residential property market is a plus. This role offers a dynamic environment with uncapped commission and opportunities for career progression.

Qualifications

• Minimum 2-3 years proven experience in customer service or sales, ideally within the property sector.
• Excellent written and spoken English, with strong communication and negotiation skills.
• Professional, ambitious, and enthusiastic with a results-driven mindset.
• Ability to build rapport quickly and influence people effectively.
• An understanding of the London residential property market is highly advantageous.

Responsibilities

• Register, qualify, and manage applicant enquiries.
• Coordinate and manage property viewings with the support of Viewing Assistants.
• Maintain regular communication with applicants and record all interactions accurately.
• Negotiate offers between landlords and tenants to ensure smooth deal progression.
• Work closely with Directors to identify and capitalise on new business opportunities.

Skills

Customer service

Sales experience

Communication skills

Negotiation skills

Organisational skills

Attention to detail

Tools

Qube SLM

Goodlord

Job description

Join a leading London property specialist, UK hours, based in Cape Town

Property Lettings | R30,000 - R35,000 + Uncapped Commission

About Our Client

Our client is a premium property services company specialising in the London market. With a strong reputation for excellence, the business manages a substantial portfolio of high-end properties across the capital. They pride themselves on delivering a personalised, professional service to both landlords and tenants.

What makes them unique is their commitment to supporting their people. Lettings Negotiators are backed by a dedicated deal progression team, enabling them to focus on relationship building, closing deals, and maximising new business opportunities. With uncapped earning potential and clear career progression pathways, this is the perfect opportunity for an ambitious individual looking to grow their career in property.

The Role: Lettings Negotiator

The Lettings Negotiator will be responsible for managing applicant enquiries, coordinating viewings, and negotiating successful lettings deals in the London property market. The role requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, target-driven environment. This is a full-time office-based role in Cape Town, working UK business hours.

Working Hours

• Monday to Thursday: 9:00 am -7:00 pm (UK time)
• Please note: South Africa is 1-2 hours ahead of the UK

Key Responsibilities

• Register, qualify, and manage applicant enquiries
• Coordinate and manage property viewings with the support of Viewing Assistants
• Maintain regular communication with applicants and record all interactions accurately
• Negotiate offers between landlords and tenants to ensure smooth deal progression
• Work closely with Directors to identify and capitalise on new business opportunities
• Stay up to date with lettings legislation, property values, market trends, and competition

About You

• Minimum 2-3 years proven experience in customer service or sales, ideally within the property sector
• Excellent written and spoken English, with strong communication and negotiation skills
• Professional, ambitious, and enthusiastic with a results-driven mindset
• Ability to build rapport quickly and influence people effectivelyStrong organisational and prioritisation skills with attention to detail
• An understanding of the London residential property market is highly advantageous
• Experience using Qube SLM and Goodlord platforms is a plus, but not essential
• Comfortable working both independently and as part of a collaborative team