Legal Counsel EMEA Cape Town, South Africa

TTEC; Cape Town; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

A global customer experience company is seeking a Legal Counsel for their EMEA operations based in Cape Town. The successful candidate will provide legal support on employment matters, commercial transactions, and will work closely with management and senior lawyers across various jurisdictions. Candidates should possess an LLB and have at least four years of relevant experience. The role offers a supportive work environment and opportunities for hybrid work.

Benefits

Paid time off (PTO)

Wellness and healthcare benefits

Performance bonus opportunities

Supportive of career and professional development

Qualifications

• At least 4 years of experience working as an in-house counsel or at a law firm.
• Strong knowledge of South African labour and privacy law.
• Ability to advise on corporate, data privacy, and other legal matters.

Responsibilities

• Advise on employment matters and represent the company in related legal matters.
• Assist with compliance training, enforcement, and investigations.
• Develop relationships with key internal clients and functions.

Skills

LLB and admission as an attorney or advocate in South Africa

4+ years of in-house or law firm experience

Strong knowledge of South African labour and privacy law

Experience with reviewing and negotiating commercial contracts

Critical thinking and problem-solving skills

Strong communication skills

Detail-oriented approach

Education

Law degree (LLB)

Job description

Legal Counsel – EMEA – Cape Town

Bringing smiles is what we do at TTEC… for you and the customer. As Legal Counsel EMEA working on site in Cape Town, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award‑winning employment experience and company culture.

What You’ll Do

Come join our dynamic Legal team. The successful candidate will be a part of the EMEA legal team, that provides legal support for employment matters, commercial transactions, procurement and real estate, in a way that drives both improved risk‑mitigation and efficiency.

The role requires close collaboration with senior management in the EMEA region, as well as senior lawyers across the globe, sales and operational teams, as well as third parties as needed.

This position will report to the Senior Corporate Counsel- EMEA and will work very closely with the Chief Counsel-EMEA. This is a great opportunity for an in‑house counsel who wishes to develop on their broad‑based in‑house experience, or their employment law experience. The role is based in Cape Town and will have scope for hybrid working.

Responsibilities

• Advising on employment matters; labour litigation strategy and handling (including CCMA matters) and representing the company as needed.
• Advising the company on corporate, data privacy and other legal matters as needed.
• Assisting with compliance training, enforcement and investigations.
• Reviewing and negotiating technology and services agreements and related statements of work, change orders and other documents, as well as a variety of other commercial documents such as agreements of confidentiality, data processing, professional services and licensing and software‑related agreements, and their renewals and amendments;
• Developing relationships with key internal clients and functions.

Skills and competencies

• LLB and admission as an attorney or advocate in South Africa.
• You must have at least 4 years of experience in‑house or at a law firm, and Strong knowledge of South African labour and privacy law (preferably with some focus on corporate and commercial law).
• Experience with reviewing and negotiating commercial contracts and / or company secretarial matters is a plus.
• You must be a strong team‑player.
• We value integrity, judgement, and the ability to give practical advice appropriately weighing legal and business objectives.
• We are looking for critical thinking and problem‑solving skills, a detail‑oriented approach, strong communication skills, and the ability to perform under pressure.
• We are looking for a person who is happy to focus on South Africa but also grow their scope of knowledge and experience to other jurisdictions (in Africa / elsewhere in EMEA).

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you