Learning Specialist

ooba (Pty) Ltd.; South Africa; Hybrid; ZAR 300 000 - 500 000; Full time

Job summary

A leading South African company is seeking an experienced learning specialist to take ownership of training in their sales business. This role, based at their Head Office in Cape Town, involves designing and delivering both in-person and virtual compliance, product, and systems training. Candidates must have at least 3 years of experience in training and an accredited facilitator certification. The position offers opportunities to liaise with managers, design effective learning materials, and conduct workshops and training sessions.

Qualifications

• Minimum 3 years’ experience in a training role essential.
• Experience in a highly sales-driven environment advantageous.
• Advanced computer literacy required.

Responsibilities

• Liaise with managers to determine training needs.
• Design effective learning material for face-to-face and virtual delivery.
• Conduct workshops and training sessions.
• Monitor employee performance and response to training.

Skills

Design and deliver compliance training

Excellent facilitation skills

Excellent presentation skills

Advanced computer literacy

Verbal and written communication

Education

Accredited Facilitator certification

Assessor accreditation

Coaching qualification

Tools

Articulate

Oracle Fusion

MS Excel

MS Word

MS PowerPoint

MS Outlook

Job description

Experienced learning specialist to take ownership of training in our sales business. The role will be based at our Head Office in Cape Town and will work both on-site and remotely. This is a hands-on role with the focus being on designing and delivering both in-person and virtual compliance, product and systems training.

Required Qualification & Experience

• Accredited Facilitator essential
• Assessor accreditation advantageous
• Minimum 3 years’ experience in a training role essential
• Experience in highly sales-driven environment advantageous
• Coaching qualification advantageous

Required Skills & Knowledge

• The ability to design and deliver compliance, product and systems training, including giving advice, monitoring and reporting essential
• Excellent facilitation skills
• Excellent presentation skills
• Experience in using content development software (Articulate advantageous) and learning management system (Oracle Fusion advantageous) to deliver computer-based, blended and classroom-based programs
• Advanced computer literacy (MS Excel, MS Word, MS PowerPoint and MS Outlook) essential
• Excellent verbal and written communication skills
• Change management skills advantageous
• Learnership programme management skills advantageous

Required Competencies

• Cooperation
• Adaptability
• Creativity
• Performing under pressure
• Devotion to quality
• Persuasiveness
• Presenting
• Planning

Key Performance Areas

• Liaise with managers to determine training needs and schedule training sessions.
• Design effective unit-standard aligned learning material in line with SETA and FSCA requirements that are appropriate for face-to-face and virtual delivery.
• Select and book virtual and on-site training venues.
• Conduct individual and group workshops and compliance, product knowledge and systems training sessions.
• Monitor compliance with relevant legislation in ooba’s business processes.
• Train and facilitate induction, soft skills and sales-related development programmes.
• Prepare learning material such as module summaries, videos, etc.
• Support and mentor new employees.
• Keep attendance and other records.
• Conduct evaluations to identify areas of improvement.
• Monitor employee performance and response to training.
• Coach learnerships and internships where required.