Learning & Development Specialist

Pps; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable financial services organization in Cape Town seeks a Learning and Development Facilitator to design and deliver effective learning programmes. The ideal candidate will have 3 to 5 years of experience in a similar role, strong organisational and communication skills, and a background in the financial services industry. Responsibilities include engaging with stakeholders to identify learning needs, facilitating onboarding, and evaluating learning effectiveness. This role offers an opportunity to make a significant impact on talent development within the organization.

Qualifications

• 3 to 5 years' experience in a learning or facilitator role in Asset Management.
• Understanding of Financial Services industry and legislation.
• Knowledge of Adult Learning processes.

Responsibilities

• Engage with business stakeholders to identify learning needs.
• Design and deliver tailored learning programmes.
• Monitor and evaluate learner progress.

Skills

Organisational skills

Communication skills

Presentation skills

Relationship building

Data analytics knowledge

Education

Bachelor's degree in Human Resources or related field

CFP® qualification

Education and Training Development Practitioner certificate

Tools

MS Office Suite

Learning Management Systems

Job description

PPS Cape Town, Western Cape, South Africa

Who we are

PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa.

Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality.

This means that qualifying members can exclusively share in the profits of the Group, through the unique PPS Profit-Share Account.

Purpose Of The Job

Design, develop and deliver comprehensive learning experiences, to grow individual and organisational capabilities as aligned with the company's strategic objectives.

The candidate will also be responsible for enabling business unit learning strategies and contributing towards effective talent development across the business.

Ideal Experience

• Minimum of 3 to 5 years' experience in a learning or facilitator role within Collective Investment Schemes / Asset Management industry
• Experience with learning and development methodologies and systems
• Knowledge and understanding of the Financial Services industry, related legislation and the adviser distribution landscape.
• Knowledge of Adult Learning processes and best practices.

Ideal Qualifications

• Bachelor's degree in Human Resources, People Management, Organisational Psychology and / or Commerce.
• Completion of the CFP® qualification, or progress toward it, will be advantageous.
• Education and Training Development Practitioner certificate / diploma and certified Assessor and Moderator will be an advantage.
• Experience in investments and / or asset management industry, demonstrating a strong understanding of client experience and operations processes and best practices.

Competencies & Ideal Personality Attributes

• Strong organisational and planning skills
• Excellent verbal and written communication skills
• Effective presentation and facilitation skills
• Independence and accountability
• Exceptional relationship building skills
• Performance and results driven mindset
• Collaborative and cooperative
• Resilience
• Business Acumen
• Passion for development of people
• Systems Knowledge
• Proficient in MS Office suite
• Knowledge of data analytics using Learning Management systems and tools

Duties and Responsibilities

Engage with business stakeholders to identify business unit learning needs and design tailored solutions; design and deliver learning programmes and content that meet organisational requirements and support capability development.

Facilitate employee onboarding and technical learning interventions including regulatory and business project changes and / or requirements.

Provide technical support and coaching to employees in assisting with queries, knowledge sharing and on the job learning.

Develop criteria for evaluating effectiveness of learning activities and compile reports with recommendations for improvements.

Monitor and evaluate learner progress with implementation of evaluation and proficiency assessments meeting company performance, developmental and feedback standards.

Conduct regular engagements and provide ongoing support to employees and proactively ensure success of development interventions.

Maintain knowledge of learning and development technology and tools.

Source, customise and deliver learning solutions which will enable PPS Investments to meet business objectives and that will build future capacity.