Learning & Development Facilitator: Impact Coach & Designer

Blue Label Telecoms; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading telecommunications company seeks a Training Facilitator in Gauteng to design and implement learning interventions. The ideal candidate will have experience in short-term insurance sales and have a strong focus on client relationship management. This role requires a Matric certificate and a facilitation certificate, with additional qualifications being an advantage. Proficiency in MS Office and solid communication skills are essential for success in this position.

Qualifications

• 2-3 years’ experience in selling short-term insurance or solid sales experience.
• Candidate must have own transport (CAR) and license.

Responsibilities

• Identify training needs aligning with business needs.
• Conduct evaluations and provide feedback on training effectiveness.
• Create and maintain relationships with internal clients.

Skills

Facilitation skills

Customer orientation

Presentation and facilitation skills

Effective writing and speaking skills in English

Excellent computer literacy in MS Office

Problem solving

Resilience

Education

Matric / Grade 12

Facilitation Certificate

O-DETDP Certificate in HR

FAIS Regulatory examination for Representatives (RE5)

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

A leading telecommunications company seeks a Training Facilitator in Gauteng to design and implement learning interventions. The ideal candidate will have experience in short-term insurance sales and have a strong focus on client relationship management. This role requires a Matric certificate and a facilitation certificate, with additional qualifications being an advantage. Proficiency in MS Office and solid communication skills are essential for success in this position.