Learning & Deployment Specialist

Ernst & Young Advisory Services Sdn Bhd; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading professional services firm in Johannesburg seeks a Learning Deployment Coordinator. This role involves managing course deployment plans, coordinating facilitators, and ensuring effective communication across stakeholders. Ideal candidates should have at least 3 years of relevant experience in HR or Learning and Development and possess strong project management skills. Occasional travel may be required.

Qualifications

• 3+ years’ experience in HR and Learning and Development in professional services.
• Strong knowledge of various training technologies.

Responsibilities

• Create and manage Learning course deployment plans.
• Source and prepare facilitators for Learning courses.
• Monitor progress on deployment plans and report feedback.
• Coordinate service line BBBEE requirements.

Skills

Commercial acumen

Stakeholder management

Effective communication

Team collaboration

Project management

Change management skills

Proficient in Word, Excel, PowerPoint

Education

Diploma/degree or equivalent work experience

Job description

Role objective and key accountabilities:

Responsible for the deployment of multiple courses within one or more curriculum. Creates Learning course deployment plans and execute the end-to-end deployment of curriculum. Sources facilitators for Learning courses and ensures they are adequately prepared for course delivery. Provides oversight of Learning administration activities and reports on course feedback.

Reports to: SL Learning Leader

Key Interactions: SL Stakeholders, Learning Administrators, SL Learning Leader

Key Responsibilities:

Learning Deployment

• Create Learning course deployment plans and align to Learning Program planning and budgets.
• Submit requests to Schedule Offerings and to publish content in SuccessFactors (SF)
• Manage the end-to-end execution of Learning course deployment plans and budgets, including conference and event management.
• Source facilitators for Learning courses and manage the facilitator pool.
• Prepare facilitators for delivery of Learning courses.
• Provide oversight of Learning deployment administration activities

Learning Reporting

• Access reports from the Learning Management System to monitor progress on deployment plans.
• Produce key insights from Learning Program feedback and report these to the SL Learning Leader
• Co-ordination of Service line BBBEE requirements
• Ensures all training data within the Service line is maintained accordingly and is easily accessible for interim and year-end (ISQM) processes.

Learning Facilitation

Knowledge and Skills Requirements:

• Commercial acumen and business awareness
• Understanding of EY and EY Talent
• Stakeholder management / business consulting
• Strong and effective oral and written communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels.
• Strong team worker with ability to coordinate and work as ‘one team’.
• Provide evidence-based insights to the stakeholders.
• Drive and deliver quality services and products to stakeholders.
• Ability to engage and influence others, with good change management skills and a desire to act as a change champion.
• Ability to demonstrate strong project management skills.
• Strong knowledge of Word, Excel, and PowerPoint
• Produce virtual sessions using relevant technology for training programs.

Education

• Diploma/ degree or equivalent work experience

Experience

• 3+ years’ experience in HR and/ Learning and Development within the professional services industry

Other Requirements

• May require occasional travel, both domestic and international