Learning & Capability Manager

Kendrick Recruitment; Johannesburg; On-site; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Career development opportunities

Job summary

Kendrick Recruitment is seeking a Learning & Capability Manager for a prestigious luxury property collection in Johannesburg. You will lead the learning, development and capability strategy, ensuring compliance with WSP/ATR submissions and SETA engagement, while coordinating development initiatives across the hospitality group.

Responsibilities include designing programmes, onboarding pathways and governance for knowledge sharing, with a focus on leadership development and succession planning.

Qualifications

• 4–6 years of experience in Learning & Development and Skills Development.
• Proven experience managing WSP/ATR submissions and SETA engagement.
• Strong understanding of Skills Development legislation and SETA processes.
• Experience designing learning programmes and onboarding initiatives.
• Hospitality or service industry experience advantageous.
• Knowledge of B-BBEE Tourism Sector Codes, especially Skills Development.
• Experience working with CATHSSETA advantageous.
• Understanding of NQF and SAQA guidelines.
• SDF certification advantageous.

Responsibilities

• Lead the organisation's learning, skills development and capability strategy.
• Manage WSP and ATR submissions and ensure Skills Development compliance.
• Maintain relationships with SETA and QCTO while maximising funding opportunities.
• Coordinate learnerships, internships and other skills development initiatives.
• Identify learning needs and capability gaps across the business.
• Design and implement learning programmes, onboarding initiatives and development pathways.
• Manage external training providers and learning resources.
• Drive leadership development, succession planning and employee growth initiatives.
• Maintain organisational knowledge, policies, SOPs and learning resources.
• Establish governance processes for document control and knowledge sharing.
• Track and report on learning participation, compliance and programme effectiveness.
• Develop dashboards and insights to continuously improve learning and capability initiatives.
• Support managers and HR teams in evaluating training outcomes and development impact.

Skills

Stakeholder management

Communication

Project coordination

Education

HR/L&D qualification

Job description

Learning & Capability Manager | Luxury Property Collection | Johannesburg

Salary: Negotiable depending on experience

Kendrick Recruitment is currently seeking an experienced and passionate Learning & Capability Manager for a prestigious luxury property collection based in Johannesburg. This is an exciting opportunity for a learning and development professional to drive organisational capability, skills development and employee growth across a dynamic hospitality group.

Key Responsibilities

• Lead the organisation's learning, skills development and capability strategy.
• Manage WSP and ATR submissions and ensure Skills Development compliance.
• Maintain relationships with SETA and QCTO while maximising funding opportunities.
• Coordinate learnerships, internships and other skills development initiatives.
• Identify learning needs and capability gaps across the business.
• Design and implement learning programmes, onboarding initiatives and development pathways.
• Manage external training providers and learning resources.
• Drive leadership development, succession planning and employee growth initiatives.
• Maintain organisational knowledge, policies, SOPs and learning resources.
• Establish governance processes for document control and knowledge sharing.
• Track and report on learning participation, compliance and programme effectiveness.
• Develop dashboards and insights to continuously improve learning and capability initiatives.
• Support managers and HR teams in evaluating training outcomes and development impact.

Requirements

• Relevant qualification in Human Resources, Learning & Development, Organisational Development, Education, Industrial Psychology or a related field.
• Skills Development Facilitator (SDF) certification advantageous.
• Assessor and/or Moderator accreditation advantageous.
• 4–6 years' experience in Learning & Development and Skills Development.
• Proven experience managing WSP/ATR submissions and SETA engagement.
• Strong understanding of Skills Development legislation and SETA processes.
• Knowledge of B-BBEE Tourism Sector Codes, particularly the Skills Development element.
• Experience working with CATHSSETA will be advantageous.
• Understanding of NQF and SAQA guidelines.
• Experience designing learning programmes and onboarding initiatives.
• Hospitality or service industry experience will be highly advantageous.
• Strong stakeholder management, communication and project coordination skills.
• Excellent analytical, reporting and organisational abilities.

Personal Attributes

• Passionate about developing people and building organisational capability.
• Strong attention to detail and commitment to excellence.
• Excellent interpersonal and communication skills.
• Proactive, collaborative and solutions-focused.
• Adaptable and resilient in a fast-paced environment.
• High levels of professionalism, integrity and accountability.

Package

• Negotiable salary depending on experience.
• Permanent position.
• Opportunity to join a leading luxury hospitality group.
• Collaborative and people-focused working environment with excellent career development opportunities.