Learning And Development Specialist

Experian; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global data and technology company is seeking a Learning and Development Coordinator to manage training requests and serve as the first point of contact for L&D inquiries. The ideal candidate must possess strong communication skills, IT proficiency, and a diploma in Human Resources. Responsibilities include maintaining training records, liaising with training providers, and ensuring compliance with SETA regulations. This role is critical for supporting organizational learning and development initiatives.

Responsibilities

• Process training requests following established procedures.
• Liaise with training providers for training arrangements.
• Act as first point of contact for L&D queries from employees.
• Maintain accurate training records and attendance registers.
• Manage training supplier onboarding process and payments.
• Ensure compliance with SETA requirements.
• Assist with WSP / ATR submissions and reporting.
• Support onboarding processes by coordinating induction programs.
• Manage implementation of learnerships and report progress.
• Generate reports on training spend and participation.
• Support data collection for audits.

Skills

Excellent communication and interpersonal abilities

Attention to detail and accuracy

Analytical mindset with ability to interpret data

Excellent IT skills (MS Office)

Ability to work independently and as part of a team

Understanding of sensitivity and confidentiality

Education

Diploma or degree in Human Resources

Good learning and development experience

Experience of Skills Audit for Workplace Skills Plan reporting

Working understanding of BBBEE

Job description

Experian is a global data and technology company, powering opportunities for people and businesses around the world.

We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software.

We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data.

As a FTSE Index company listed on the London Stock Exchange (EXPN), we have a team of 22, people across 32 countries.

Our corporate headquarters are in Dublin, Ireland.

Key Responsibilities

• Process training requests in line with established procedures
• Liaise with training providers for necessary training arrangements
• Act as the first point of contact for L&D queries from employees and managers
• Maintain accurate training records, attendance registers, and learning histories
• Manage training supplier onboarding process and facilitation of purchase orders for training payments
• Ensure compliance with SETA requirements and BBBEE skills development targets
• Assist with WSP / ATR submissions and other statutory reporting
• Support onboarding processes by coordinating induction programs
• Manage implementation of learnerships
• Prepare and submit relevant documentation for learnerships to SETA within specified timeframes
• Monitor and report progression of the learnership programme
• Generate reports on training spend, participation, and effectiveness
• Support data collection for audits and scorecard verification

Required key skills

• Excellent communication and interpersonal abilities
• Attention to detail and accuracy
• Analytical mindset with the ability to interpret data and generate reports
• Excellent IT skills – MS Office, Word, Excel, PowerPoint, e-mail, Internet, and Outlook; Teams
• Ability to work independently and as part of the team
• Must be fully aware of the sensitivity and confidentiality of the function and act upon it

Qualifications

• Diploma or degree in Human Resources
• Good learning and development experience
• Experience of Skills Audit for Workplace Skills Plan reporting
• Working understanding of BBBEE

Experian's culture and people are important differentiators.

Experian is proud to be an Equal Opportunity and affirmative action employer.