Learning and Development Administrator (North West)
2026/10/26
Reference Number
LND0096DM
Description
Purpose of Role
To provide both general and training administrative support to the Learning and Development (L&D) Departmentandindividualteams,bycoordinatingoftrainingactivitiesandmanagetrainingdata,soasto achieveorganisationallearningobjectives,ensuringefficientandsmooth functioningoftheLearningand Development (L&D) Department and all training/learning initiatives.
RoleContext
TrainingAdministration
- Provide administrative assistance to all learners,by ensuring that they have been uploadedontotheLearningManagementsystem(LMS)andhavebeenassignedtothe correct training programs,to eliminate all misalignments within the training process.
- Scheduleandcoordinatetrainingsessions,aspertheschedule,bymanagingattendance andreplacingnon-attendanceparticipates,toensureoptimalutilisationofresourcesby running full class training sessions.
- Providesupportintheallocationofavailablefacilitatorsandresourcesfortraining sessions, to ensure the smooth delivery of all training processes.
- CaptureallnewemployeesontotheLMSbasedonthelistreceivedfromtherecruitment team, to ensure that they are assignedand notified of all the required trainingto be completed.
- Implementparades,byblockingemployeesofallunauthorisedaccesstominingsitesand equipment until the completion of alloutstanding training, to limit the access of unqualified and unskilled personnel on the mine.
- CaptureandmaintainallemployeeandtrainingrecordsrelatedtoSectorEducationand Training Authority (SETA) qualifications,to ensure compliance with regulatory standards.
- Verify and capture allcompleted training sessions onthe LMS, by obtaining the attendance register from the trainer/facilitator, to maintain up-to-date recordson all training completions.
- Monitorandreportalltrainingnon-attendancetotheLearningandDevelopment(L&D) Specialist, to enable the appropriate actions to be taking address gaps.
- Providesupportinthecreationandmaintenanceofacomprehensivetrainingcalendars and schedules, so as to ensure all future attendees receivethe required information.
- Prepare,reviewandsubmittrainingmaterial/packstotheL&DClerkforfilingand safeguarding, to ensure document integrity and availability when needed.
- Requestandmaintainlegaltrainingcards,certificatesandlicensesasrequiredby regulations, by informingthe L&D Clerk of all trainingcompleted, to enable to distribution of all relevant certificates and licences.
- Collectandcapturetrainingfeedbackfromallparticipantsandmanagement,toevaluate theeffectivenessofthetraininganditsmaterials,whileinformingimprovementefforts.
General Administration
- Handle employee queries, concerns, and conflict resolution, to improve employee satisfaction, positive workplace culture, and the resolution of issues in a timely
- Book boardrooms and venues as requested by internal stakeholders to ensure its available during the desired timeslot.
- Record minutes during meetings, including union and management forums, to compile comprehensive and accurate meeting records for reference and transparency.
- Prepare and distribute reports and/or documentation, related to training activities and outcomes, as per the directive and approval received from the relevant stakeholders, to ensure its timeous availability and distribution as required.
- Provide clerical and typing support to internal stakeholders, during meeting or when requested, to ensure efficient documenting and distribution of all relevant data.
- Manage the filing, photocopying, laminating, and binding of documents as required by line management within the function to support business objectives.
- Coordinate the transport of staff and goods within the allocated function by engaging with the various drivers with Tharisa Minerals (TM) to ensure all staff and goods arrive at their destinations as required.
- Identify new ways of working by identifying process inefficiencies within the immediate roles span of control ensuring processes operate as efficiently as possible.
- Facilitate the recovery of training costs by obtaining the required invoices as pet the standard operating procedures, to provide the L&D Specialist with the required financial
- Provide support with different budgeting and bookkeeping activities, by consolidating all training costs, to ensure the accurate financial tracking and reporting to support decision-making.
ResourceManagement
- Determineresourceneedswithinownareaofresponsibilitytoachieveindividualrole outcomes.
- Requestrequiredassetsandresourcesforthefulfilmentofworkdutiestoattainquality work outputs.
- Useassetsandresources optimallywithin ownareaofresponsibility.
- Arrange refreshments for internaland/or externalstakeholders, as per the directive received from management, to ensure its availability within the desired time and location.
- ManagethestationeryrequirementswithintheallocatedfunctionofTMbymonitoring theconsumptionofresourcesandengagingwiththerespectivesupervisorstoapprove the ordering of new stock.
StakeholderRelations
- EngagewithallrelevantDepartmentsonissuesoftheareaofspecialisation,asdirected by the L&D Specialist.
- Communicate with internal and/or external stakeholders, where required, to achieve work objectives and to maintain relationships.
- Distributeto trainingschedule toall linemanagersandTMemployees,viaemailand noticeboards,to create awareness around all upcoming trainings, ensuring alignment with operational needs.
- Notify stakeholdersuponcompletion ofbookings andcommunicate relevant details,to ensure their attendance of the corresponding training session.
- Sendreminderstomanagersandlearnersregardingupcomingtrainingdatestofacilitate employee attendance.
SystemsManagement
- Useallnecessarydatamanagementsystems(i.e.,HRPremier,SAGE300,MQAI-Share, New Leaf, Xtime),to storealltraining related data andsimplify the report generating process.
- ProvidegeneraladministrativesupporttotheL&DTeamrelatingtothemanagementof theLMSandallotherrelevantsystems,soastoaddressanysystem-relatedproblems.
Requirements
Qualifications:
- Grade12(NationalSeniorCertificate).
- NationalCertificateinAdministrationwithinthelearninganddevelopmentenvironment.
Jobspecificexperience:
- Minimum of 1-2 years administrative experience within the Learning and Development environments, preferably within the mining industry.
Inherentrequirements
Pleasenotethat,inlinewithourEmploymentEquityrequirements,preferencewillbegivento designated positions.