Lead: Strategic Projects and Business Optimisation

Capitec; Bellville; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading financial services provider in Bellville is looking for a strategic thinker to enhance business operations. The ideal candidate will have 5-7 years of experience in financial services and an Honours Degree in Commerce or Business Management. You will develop business strategies, foster partnerships, and ensure exceptional client experiences in a dynamic working environment.

Qualifications

• Minimum of 5 - 7 years’ experience within financial services, contact centre or retail environment.
• Proven experience in developing new business cases/concepts/ideas.
• Experience in building and managing business/partner relationships.

Responsibilities

• Develop and interpret business strategy, supporting strategy implementation.
• Identify business efficiencies and design improvements.
• Manage strategic partnerships with stakeholders to enhance business offerings.

Skills

Interpersonal & Relationship management Skills

Management skills

Problem solving skills

Researching skills

Strategic Thinking Skills

Education

Honours Degree in Commerce or Business Management

Tools

Excel

Word

PowerPoint

Outlook

Job description

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

• Developing and interpreting business strategy and determining innovative solutions that will support strategy implementation
• Identifying areas of business efficiency and design, and working with relevant stakeholders to implement/improve solutions and achieve business excellence
• Identifying, enabling and maintaining strategic partnership opportunities with internal and external organisations that will enhance Capitec’s business offering
• Supporting senior management and department heads in activities related to strategy, structure and process improvement with focus on delivery and problem‑solving, with the client experience in mind
• Serving as a conduit between operational and technological enablement teams within the context of the Business Support Centre (contact centre)

Experience

Minimum

• Minimum of 5 - 7 years’ experience within financial services, contact centre or retail environment
• Proven experience in the development of new business cases/concepts/ideas
• Proven experience in building and managing business / partner relationships
• Proven experience in converting strategy into impactful business outcomes
• Proven experience in interacting/engaging and transferring knowledge effectively, to a wide range of internal & external stakeholders, up to senior management level

IDEAL

• 5+ years’ experience in financial services/consulting/contact centre

Qualifications (Minimum)

• Honours Degree in Commerce or Business Management

Qualifications (Ideal Or Preferred)

• Masters Degree in Business Administration

Knowledge

Minimum

• Understanding of Financial Services products and services
• Commercial business knowledge
• ‘Start up’ type techniques and processes
• Applying innovative and creative concepts into a practical commercial environment
• Business research techniques and models
• Strong Excel, Word, PowerPoint and Outlook capabilities
• Basic understanding of relevant legislation
• Data and analytics

Ideal

• In-depth industry knowledge, specifically in relation to developments (banking of the future, as well as opportunities directly or indirectly related to banking)

Skills

• Interpersonal & Relationship management Skills
• Management skills
• Problem solving skills
• Researching skills
• Strategic Thinking Skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.