Lead Researcher

Talent Sam; Durban; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading research firm in Durban is seeking a detail-oriented Lead Researcher to support their sales team through custom research and data management. This full-time role requires a minimum of 2 years of relevant experience and proficiency in lead gen tools like Apollo and LinkedIn Sales Navigator. The ideal candidate is organized, detail-oriented, and has strong communication skills, working closely with the Head of Research to maintain high standards in data accuracy.

Qualifications

• 2+ years in a lead research or sales support role.
• Strong command of Google Sheets, Microsoft Excel, and CRM platforms.
• Proven experience with top-tier lead gen tools.

Responsibilities

• Conduct in-depth, custom lead research for sales strategies.
• Manage bulk lead compilation using third-party tools.
• Ensure data accuracy and relevance for sales teams.

Skills

Lead research

Google Sheets

Microsoft Excel

CRM platforms

Attention to detail

Communication skills

Organizational skills

Tools

Apollo

Clay

Lusha

LinkedIn Sales Navigator

Job description

Overview

We’re looking for a detail-oriented, tech-savvy Lead Researcher to join our team full-time. You’ll be responsible for supporting our sales team by delivering both custom, high-value research and overseeing large-scale data collection using top-tier lead gen tools.

This is a key role in our Research department, working closely with the Head of Research and collaborating cross-functionally with Sales.

Responsibilities

• Conduct in-depth, custom lead research tailored to specific sales strategies and campaigns.
• Manage and oversee bulk lead compilation using third-party tools.
• Ensure accuracy, relevance, and timeliness of lead data delivered to sales teams.
• Help define and refine processes for data sourcing, enrichment, and validation.
• Collaborate with the Head of Research to maintain high standards and improve our research methodologies.
• Train and support junior researchers or freelance contributors when needed.
• Maintain records and workflows in Google Sheets, Excel, and CRM systems.

Qualifications

• 2+ years in a lead research or sales support role.
• Strong command of Google Sheets, Microsoft Excel, and CRM platforms.
• Proven experience with Apollo, Clay, Lusha, and LinkedIn Sales Navigator.
• High attention to detail and ability to spot inaccuracies or inconsistencies.
• Comfortable managing multiple projects and deadlines.
• Strong communication and organizational skills.
• A curious mind and a passion for clean, actionable data.

Nice to Have

• Experience working in a fast-paced startup or agency environment.
• Familiarity with data enrichment and automation tools.
• Prior team leadership or mentoring experience.