Lead Field Technician, TV Audience Measurement

NielsenIQ; Johannesburg; Hybrid; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading consumer intelligence company in Johannesburg is seeking a Head of Technicians to oversee technical field operations for audience measurement. The role involves managing installation and maintenance of metering equipment while ensuring compliance with regulations. Successful candidates will have over 8 years in technical operations and strong leadership experience. This position offers a flexible working environment and opportunities for professional growth.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• Strong knowledge of metering technologies and installation protocols.
• Familiarity with South African TV ecosystem and POPIA compliance.
• Experience in managing vendor relationships and service level agreements.

Responsibilities

• Manage and mentor technician teams for installation and maintenance.
• Oversee scheduling and execution of installations.
• Implement quality checks on equipment and data capture.
• Liaise with equipment suppliers regarding performance and compliance.
• Identify opportunities for technical process improvement.

Skills

Technical expertise

Leadership

Problem-solving

Attention to detail

Vendor management

Education

8+ years in technical field operations

3+ years in leadership roles

Job description

A leading consumer intelligence company in Johannesburg is seeking a Head of Technicians to oversee technical field operations for audience measurement. The role involves managing installation and maintenance of metering equipment while ensuring compliance with regulations. Successful candidates will have over 8 years in technical operations and strong leadership experience. This position offers a flexible working environment and opportunities for professional growth.