Lead Development Representative

SurTech. Exclusive reseller for Diligent in South Africa; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology firm in Johannesburg is looking for a Lead Development Representative. The role focuses on maintaining the CRM database, engaging in research, and supporting business growth without direct sales. Ideal for recent graduates keen on starting their career in a supportive environment. Opportunities for professional development and team collaboration are included.

Benefits

Career growth opportunities

Exposure to CRM systems

Supportive team environment

Fun and high-energy team atmosphere

Qualifications

• Strong attention to detail is essential.
• Must have excellent English communication skills.
• Computer literacy with good internet research skills required.

Responsibilities

• Grow and maintain the CRM database through research.
• Adapt conversations to meet KPI targets.
• Record accurate information in the CRM system.

Skills

Attention to detail

Communication skills

Analytical thinking

Problem-solving ability

Self-motivation

Education

Matric certificate

Completed or currently studying towards a degree

Tools

CRM tools (Zoho preferred)

Internet research skills

LinkedIn

Job description

Overview

Job Title: Lead Development Representative

Location: Johannesburg, South Africa (Office-based)

Employment Type: Full-time | Permanent

Industry: Lead Generation | CRM | Business Development

Level: Entry-level / Graduate

About The Role

Are you a recent graduate looking to start your career while continuing your studies? Join our growing Lead Development team and gain hands-on experience in research, telephonic engagement, and CRM management.

This is not a sales role. Instead, you\'ll focus on persuasive conversations, accurate data collection, and CRM updates to support business growth. If you are enthusiastic, detail-oriented, and eager to learn, this role is for you!

Reporting to: Lead Development Manager

Reason for vacancy: Business growth

Working environment: Team-oriented, office-based

Hours: 07h30 - 16h00

Responsibilities

• Grow and maintain the organisations CRM database (Zoho) through telephonic and online research.
• Adapt conversations to meet daily and weekly KPI targets.
• Conduct deep research on prospects via Google, LinkedIn, and supplied lists.
• Record accurate information and updates in the CRM system.
• Achieve daily call volume and database quality targets.
• Participate in team events, company outings, and projects.
• Work independently to deliver results while contributing to a collaborative team.

Skills & Competencies

• Strong attention to detail (your CV must reflect this).
• Clear, confident telephone voice and excellent English communication skills.
• Analytical thinker with problem-solving ability.
• Positive, energetic, and self-motivated with a can-do attitude.
• Ability to spend extended time on the phone updating and verifying data.
• Adaptable to changing environments and processes.
• Punctual, reliable, and committed to continuous learning.

Education & Qualifications

• Matric certificate essential (non-negotiable).
• Graduate (completed or currently studying part-time towards a degree).

Experience & Technical Knowledge

• Computer literate with good internet research skills.
• Experience with CRM tools (Zoho preferred) is an advantage.
• Working knowledge of LinkedIn for research and prospecting.

What Makes You Successful in This Role?

• High levels of EQ (emotional intelligence).
• Methodical, process-driven, and disciplined.
• Comfortable with repetitive telephonic tasks.
• Strong desire to exceed goals and targets.
• A balance of hard work and enthusiasm.
• Approachable, professional, and collaborative.

Why Join Us?

• Entry-level graduate role with career growth opportunities.
• Exposure to CRM systems (Zoho, Salesforce) and professional development.
• Be part of a supportive, fun, and high-energy team.
• Work for a company that hires based solely on MERIT, regardless of gender, race, or religion.

Application Details

• Location: Johannesburg, South Africa (office-based)
• Hours: 07h30 - 16h00
• Type: Full-time, permanent
• Contact: Tamsin Jatho [e-mail]