Lead Deli Supervisor: Food Safety & Service Excellence

AfriConsultancy; Kuilsrivier; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

AfriConsultancy is seeking a Deli Supervisor for a well‑established food retailer in Kuils River, Western Cape. You will oversee daily deli operations, ensure quality, hygiene and customer service, and drive profitability with strong leadership of deli staff.

The role covers stock management, HACCP compliance, and ensuring an attractive deli counter. Applicants should have 3–5 years in deli/food retail with 1–2 years in supervision and a passion for quality and service.

Formación

• 3–5 years in deli/food service or fresh food retail
• 1–2 years in supervisory role
• Experience in food preparation and handling (essential)

Responsabilidades

• Supervise daily deli operations to ensure smooth service.
• Allocate tasks to deli staff and monitor performance.
• Ensure food prep, display and service meet standards.
• Oversee opening and closing procedures of the deli department.
• Supervise, train and support deli staff and assistants.
• Conduct on-the-job training in food prep, hygiene and customer service.
• Monitor staff attendance and performance.
• Assist with scheduling and shift planning.
• Ensure deli products are prepared and presented to standards.
• Monitor freshness, portion control and presentation.
• Oversee hot and cold food prep areas.
• Remove expired or non-compliant stock.
• Ensure compliance with food safety, HACCP and hygiene standards.
• Check cleanliness of equipment, counters and storage areas.
• Ensure PPE and personal hygiene are followed.
• Monitor temperature control of food displays.
• Monitor stock levels and order deli products on time.
• Manage stock rotation using FIFO.
• Reduce wastage and control shrinkage.
• Conduct regular stock counts and liaise with suppliers.

Conocimientos

Leadership

Team management

Customer service

Communication

Planning

Interpersonal skills

Attention to detail

Descripción del empleo

AfriConsultancy is seeking a Deli Supervisor for a well‑established food retailer in Kuils River, Western Cape. You will oversee daily deli operations, ensure quality, hygiene and customer service, and drive profitability with strong leadership of deli staff.

The role covers stock management, HACCP compliance, and ensuring an attractive deli counter. Applicants should have 3–5 years in deli/food retail with 1–2 years in supervision and a passion for quality and service.