Lead AI Platform Engineer

Sabio Group; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A technology company is seeking an AI Solutions Engineer in Cape Town. You'll design AI-powered experiences, build demos, and collaborate with teams to deliver customer-centric solutions. The ideal candidate should have strong Python proficiency and experience with generative AI tools. This role offers opportunities for continuous learning and innovative work in AI.

Benefits

Remote/Flexible work

Discovery Medical Aid

Connectivity Allowance

15 days paid holiday

Momentum EAP

Qualifications

• Strong proficiency in Python and hands-on experience with generative AI tools.
• Experience in designing customer-centric AI experiences.
• Able to develop business cases and ROI models for AI initiatives.

Responsibilities

• Build and present AI demos and prototypes for customer experience.
• Collaborate with teams to create tailored AI solutions.
• Develop proof-of-concepts to accelerate customer decision-making.
• Contribute to ROI modeling and business case creation.
• Translate data insights into compelling stories.
• Embed ethical AI principles in solutions.

Skills

Python proficiency

Experience with generative AI tools

Designing customer-centric AI experiences

Development of business cases and ROI models

Cross-functional collaboration

Data storytelling skills

Awareness of ethical AI practices

Job description

AI Solutions Engineer

Department: Product Development

Employment Type: Permanent - Full Time

Location: Cape Town

Reporting To: Head of Development and R&D

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic AI Solutions Engineer to join our team.

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

Role Purpose

To design and deliver compelling AI-powered experiences for customers — including demos, prototypes, and proof-of-concepts — using internal tooling and generative AI capabilities, with a direct impact on sales enablement and customer engagement.

Key Responsibilities

• Build and present engaging AI demos and prototypes that showcase the value of generative AI in customer experience.
• Collaborate with sales and product teams to co-create tailored AI solutions aligned with client needs and strategic goals.
• Use internal tooling and frameworks to rapidly develop proof-of-concepts that accelerate customer decision-making.
• Support business development efforts by contributing to ROI modelling and business case creation.
• Translate data insights into compelling stories that resonate with both technical and non-technical stakeholders.
• Ensure ethical AI principles are embedded in all customer-facing solutions and engagements.
• Stay current with emerging generative AI technologies and contribute to internal capability building.

Skills, Knowledge and Expertise

• Strong proficiency in Python and hands‑on experience with generative AI tools and frameworks.
• Experience in designing customer‑centric AI experiences, including conversational interfaces and intelligent automation.
• Proven ability to develop business cases and ROI models for AI initiatives.
• Skilled in cross‑functional collaboration, especially with sales and product teams.
• Excellent data storytelling skills, with the ability to communicate complex insights clearly and persuasively.
• Awareness of ethical AI practices and a commitment to responsible innovation.

Core Competencies

• Analytical Thinking: Ability to evaluate complex technical challenges and architect scalable AI solutions.
• Innovation: Creative approach to applying AI technologies to real-world problems.
• Collaboration: Strong interpersonal skills to work effectively across technical and non-technical teams.
• Communication: Ability to translate technical concepts into clear, actionable insights.
• Customer Focus: Understand user needs and design solutions that deliver measurable value.
• Continuous Learning: Passion for staying up to date with the latest AI tools, frameworks, and methodologies.
• Ethical Awareness: Commitment to responsible AI practices, including fairness, transparency, and safety.

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

• Remote/Flexible work
• Discovery Medical Aid
• Connectivity Allowance
• 15 days paid holiday a year- (this includes three Sabio days)
• Momentum EAP

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee.

All applicants must have the right to work in the territory to which the role relates (UK & EU).

Sabio Group are unable to offer sponsorship on any roles advertised.