Lead A High-Impact Utilities Sales Team

Tch Group; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading energy services company in Durban is in search of an experienced Team Leader. You will supervise a dedicated team aimed at enhancing customer service and driving sales performance. Candidates should possess strong communication and coaching skills, along with at least one year of supervisory experience in a contact center. This full-time permanent role provides an opportunity to foster a positive team culture and drive performance metrics.

Qualifications

• Minimum of 1 year in a supervisory role within a contact center environment.

Responsibilities

• Supervise a team to improve customer service and sales performance.
• Drive performance and create a positive team culture.

Skills

Strong communication skills

Coaching skills

Job description

A leading energy services company in Durban is seeking an experienced Team Leader to supervise a team focused on improving customer service and sales performance.

The ideal candidate will have strong communication and coaching skills, with at least 1 year in a supervisory role within a contact center environment.

This full-time permanent position offers the chance to drive performance and create a positive team culture.