Labour Law Team Leader

LabourNet; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading consulting firm is seeking a Labour Law Team Leader in Johannesburg to manage client relationships and oversee the Labour Law Consulting team. The role includes ensuring client retention, leading staff development, and reporting to management. Candidates should have a B-degree in IR, Law, HR, or Industrial Psychology and experience in leadership roles. A customer-first mindset and proficiency in key skills are necessary for success.

Qualifications

• Completed all 17 LAPS as per the career path.
• Completed all Career Path elements.

Responsibilities

• Manage client relationships and ensure client retention.
• Lead the Labour Law Consulting team and oversee development.
• Report team performance to the PM.
• Schedule and conduct regular meetings with team and clients.

Skills

Customer-first mindset

Hyperion

Acquisition

Asset

ABAP

Basic

Activex

Education

B-Degree in IR / Law / HR / Industrial psychology or related field

Job description

We are looking for a Labour Law Team Leader who will be responsible for securing developing and maintaining client relationships. Become a strategic partner to the IR base by raising the level of contact and staying visible within the base. Consulting with a high degree of industry expertise and knowledge across the Labour Law base (where required). Development and retention of team. Management and leading of the Labour Law Consulting team. Ensuring the product is delivered according to spec and clients are retained at 95%. Strategic link between the Consultants and the PM to collaborate on product design etc. Management of capacity and COS in the team (Area Focus etc.).

You will be responsible for :

Self-Development :

• Completed all LAPs and Career Path elements
• Completed LAMP
• Maintain average performance of 90%
• LWO capacity

Staffing :

• No less than 75% of staff retained.
• Retention and personal development plans drawn up for all employees in team taking into consideration employee career aspirations together with their current length of service to mitigate the relevant risk whilst also discussing their career path on a quarterly basis.
• JDs signed off by all members of team within their first week of employment
• BSCs for whole team are completed by COB on the 7th working day of each month
• All staff members within the team comply with the relevant Career Path criteria.
• All salary related admin is done as per set dates and submitted to PM
• Schedule and attend all meetings with allocated reports
• Spot check the quality of recommendations

Client management :

• 95% retention of IR base in team
• Regular check-ins with clients
• Contacting and providing feedback to clients based on the Client Survey.
• Ensuring cancelling clients are contacted and every attempt is made to save them.
• Billing target achieved on monthly basisli>
• Acquire a thorough understanding of key client needs and requirements
• Continuously proposing solutions to clients that meet their objectives
• Assist with IR TechnolofyModule uptake

Reporting :

• Reporting on the team to the PM etc.

Growth :

• Collaborate with CRM / CRC as a Product Expert
• Identify opportunities in existing client base and liaise with CRM / CRC
• Provide strategic feedback to CRM / CRC

Qualifications :

Youll need a customer-first mindset and the following skills to succeed in this role :

Experience required :

• Completed all 17LAPS as per the career path

Qualification :

• B-Degree in IR / Law / HR / Industrial psychology or related field
• Completed all Career Path elements

Remote Work: No

Employment Type: Full-time

Key Skills

Hyperion, Acquisition, Asset, ABAP, Basic, Activex

Experience: years

Vacancy: 1