L2 Network Engineer

Boardroom Appointments; Cape Town; On-site; ZAR 350 000 - 600 000; Full time

Job summary

A technology consulting firm in South Africa is hiring for a Network Engineer. This position involves ensuring effective network operations, managing incidents, and implementing network changes. Candidates must hold a Bachelor's degree in a relevant field and possess hands-on experience with Cisco and Arista routing and switching, along with an understanding of cloud network technologies like Azure and AWS. The role requires excellent incident management skills and knowledge of ITIL processes.

Qualifications

• Bachelors degree in Computer Science, Information Technology or a related field required.
• Prior experience as a network engineer is preferred.
• Understanding on Cloud Network technology (Azure & AWS).
• Hands-on experience in routing/switching (Cisco/Arista).
• Hands-on experience in Wi-Fi (Cisco/Arista).
• Hands-on experience in firewalls (Palo Alto /Cisco).
• Hands-on experience in VPN technology.
• Hands-on experience in MPLS Technology.
• Hands-on experience in Internet Technology.

Responsibilities

• Participate in transformation and automation for Network Infrastructure.
• Manage incidents remotely.
• Review logs and provide updates.
• Implement Network changes.
• Close tickets within SLA.
• Share analysis reports for major incidents.

Skills

Handling large enterprise network

Incident remote management

ITIL process knowledge

Log analysis

Network change implementation

MPLS technology understanding

Telecom standards knowledge

Change request implementation

Rollback plan execution

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in a related field

Tools

Cisco

Arista

Palo Alto

VPN technology

Job description

As a network engineer, you'll be part of our technology group, working closely with other teams such as DevOps and Application Development to provide solutions that help us run efficiently and effectively. You will use your technical skills to ensure we have the right infrastructure in place for our business operations.

Duties and responsibilities:

• Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure
• Good exposure in handling large enterprise network
• Experience in remotely management of incidents
• ITIL process knowledge
• Ability to review logs and provide updates
• Escalation to OEM TAC
• Ability to implement Network changes
• Basic understanding of MPLS technology
• Basic understanding of telecom standards / protocols
• Closure of all assigned tickets on tool
• Closure of tickets within SLA
• Updating the Activity tracker against all the incident tickets on ITSM tool
• Sharing the Analysis report for all major incidents within 30 mins of closure
• Updating the SOP's for minimum 2 processes per Month
• Successful implementation of Change Requests
• Successful implementation of Rollback plan in case the CR gets failed
• Timely escalation to the next level

Qualifications and experience:

• Bachelors degree in Computer Science, Information Technology or a related field required
• Prior experience as a network engineer is preferred.
• Understanding on Cloud Network technology (Azure & AWS)
• Hands-on experience inRouting/switching (Cisco/Arista)
• Hands-on experience inWi-Fi (Cisco/Arista)
• Hands-on experience inFirewalls (Palo Alto /Cisco)
• Hands-on experience inVPN technology
• Hands-on experience inMPLS Technology
• Hands-on experience in Internet Technology