L & D Co-Ordinator

Dream Hotels and Resorts; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading hotel group in Johannesburg is seeking a Training Specialist to develop and manage training programs aligning with organizational objectives. The ideal candidate holds a Bachelor's degree in a relevant field and has experience in training program design and content development. This role includes facilitating training sessions, conducting needs assessments, and creating onboarding programs. Join a dynamic team that values employee growth and inclusion.

Qualifications

• Minimum 1 year in Training Program Design.
• Experience in content development and LMS administration.
• Ability to manage stakeholders.

Responsibilities

• Identify training needs through analysis of organizational goals and performance gaps.
• Facilitate training sessions using various instructional techniques.
• Assess the effectiveness of training programs through feedback and metrics.
• Conduct annual updates to refine materials based on feedback.
• Coordinate with subject matter experts and department heads.
• Consolidate regulatory compliance for training plans.
• Design and implement onboarding programs for new hires.
• Collaborate with department heads for employee development plans.
• Develop training programs focusing on diversity and inclusion.
• Stay updated on global learning trends.

Skills

Content development

LMS administration

Stakeholder management

Vendor management

Education

Bachelor’s degree in Industrial Psychology, Human Resources, Education, or a related field

ODETD NQF 6 Qualification

Job description

Key Responsibilities:

• Training Needs Assessment - Identify training needs through analysis of organisational goals, performance gaps, and employee skills. Consolidate data for different reasons and activities. Work with the L&D Lead to decide on courses to be assigned to employees and where necessary sources for training content or training providers.
• Delivery - Facilitate training sessions using various instructional techniques, such as face-to-face, group discussions, role-playing, and observation.
• Evaluation - Assess the effectiveness of training programs through participant feedback, performance improvement metrics, and other evaluation methods. Provide feedback to the business on ROI.
• Continuous Improvement - Conduct annual updates and refine training materials and methods based on feedback, changing business needs, and industry best practices. Utilize LMS platforms for online learning and virtual classrooms to deliver training efficiently.
• Coordination - Coordinate with subject matter experts, department heads, and other stakeholders to ensure training aligns with organizational objectives.
• Regulatory frameworks – SETA, Consolidate all regulatory compliance in preparation for the Workplace Skills Plan and Annual Training Report. Monitor if all the training champions submit their reports
• Onboarding Programs - Include responsibility for designing and implementing onboarding programs for new hires to ensure they integrate seamlessly into the organization.
• Employee Development Plans - Collaborate with department heads to create individualized employee development plans based on career aspirations and organizational goals
• Diversity and Inclusion Training - Develop or source training programs focusing on fostering diversity, equity, and inclusion within the workplace.
• Global Learning Trends - Stay updated on global learning trends to introduce innovative and effective training strategies.

Qualifications & Experience:

• Bachelor’s degree in Industrial Psychology, Human Resources, Education, or a related field
• ODETD NQF 6 Qualification (Advantage)
• Min 1 year in Training Program Design : Extensive experience in content development & LMS administration.
• Vendor Management
• Stakeholder management