KYC & Onboarding Compliance Administrator

Weconnectu; Wes-Kaap; On-site; ZAR 201,000 - 312,000; Full time

Job summary

Weconnectu in Somerset West, Western Cape, is seeking a Compliance Administrator to join RAMS and drive client onboarding, KYC/FICA, banking administration and compliance processes with accuracy and confidentiality.

You will coordinate with banks, clients, and internal teams, manage trackers, and escalate issues promptly while ensuring documentation meets regulatory requirements and timelines. This role demands attention to detail and strong communication skills.

Qualifications

• 2+ years of experience in compliance administration, client onboarding, banking administration, property administration, or a similar administrative role.
• Working knowledge of KYC and FICA requirements and client due diligence processes.
• Experience reviewing and verifying client documentation.
• Experience dealing with banks and coordinating account-opening processes.
• Strong administrative and organisational skills, with excellent attention to detail.
• Ability to manage multiple client applications, deadlines, and outstanding requirements simultaneously.
• Strong written and verbal communication skills.
• Professional and confident when communicating with clients, banks, and internal stakeholders.
• Strong follow-up skills with the ability to proactively track outstanding items through to completion.
• Ability to identify missing, inconsistent, or potentially problematic information and escalated appropriate escalation.
• High level of accuracy when working with confidential client and financial information.
• Good record-keeping and reporting skills.
• Strong computer literacy and confidence working with administrative systems, trackers, and documentation.
• Ability to work independently while also collaborating effectively within a team.
• Previous experience in the property, banking, financial services, or compliance environment would be advantageous.

Responsibilities

• Client Onboarding & KYC/FICA: Manage the onboarding of new clients from start to finish, ensuring all required documentation is received, accurate, complete, and compliant with KYC/FICA requirements.
• Document Verification: Review client documentation for missing, incomplete, or conflicting information and follow up on outstanding requirements to ensure client files are ready for processing.
• Banking & Account Administration: Coordinate the opening of client bank accounts, including preparing and submitting account-opening documentation and following up with banks on outstanding requirements and applications.
• Section 54 & Private Landlord Accounts: Manage and assist with Section 54(1), Section 54(2), and Private Landlord account processes, ensuring that all required documentation and administrative steps are completed correctly.
• Client & Stakeholder Management: Act as a key point of contact for clients during the onboarding process, clearly explaining compliance and banking requirements and managing expectations around documentation and timelines.
• Bank & Internal Coordination: Liaise with banks, clients, and internal teams to coordinate applications, resolve queries, arrange meetings, and ensure outstanding requirements are addressed promptly.
• Compliance Administration: Ensure client documentation meets relevant compliance and banking requirements. Identify potential compliance concerns or discrepancies and escalated them to the appropriate team members when necessary.
• Application Tracking & Follow-Up: Maintain accurate onboarding trackers and reports, monitor applications and outstanding documentation, and proactively follow up with relevant stakeholders to keep processes moving.
• Reporting & Record Keeping: Keep accurate and organised records of client communications, documentation, applications and compliance requirements, ensuring information is readily available when required.
• Confidentiality & Data Management: Handle sensitive client and financial information responsibly and maintain strict confidentiality at all times.
• Process Improvement: Identify opportunities to improve onboarding, banking, compliance, and administrative processes to increase efficiency and improve the client experience.

Skills

KYC/FICA knowledge

Compliance admin

Client onboarding

Banking coordination

Attention to detail

Communication skills

Record keeping

Confidentiality

Job description

Weconnectu in Somerset West, Western Cape, is seeking a Compliance Administrator to join RAMS and drive client onboarding, KYC/FICA, banking administration and compliance processes with accuracy and confidentiality.

You will coordinate with banks, clients, and internal teams, manage trackers, and escalate issues promptly while ensuring documentation meets regulatory requirements and timelines. This role demands attention to detail and strong communication skills.