KIMBERLEY - PARTS SALES EXECUTIVE

Morgan Group; Noord-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A local dealership is looking for a Parts Sales Executive in Kimberley, South Africa. This role focuses on achieving sales targets and ensuring customer satisfaction by assisting customers in finding the right spare parts, handling invoicing, and maintaining inventory. Strong customer service and sales skills are essential. Join a team dedicated to building long-term client relationships.

Qualifications

• Strong customer service skills to assist customers effectively.
• Sales experience required to meet parts sales targets.
• Ability to read catalogues and identify parts.

Responsibilities

• Achieve gross profit as set by the dealership.
• Assist customers in finding spare parts.
• Handle parts invoicing and payments.

Skills

Customer service

Sales

Inventory management

Job description

Morgan Group Kimberley is looking to appoint a Parts Sales Executive to join the team.

The main purpose of this role is to achieve gross profit as set by the dealership and manufacturer to ensure customer satisfaction.

• Ensure Parts Sales Target are met.
• Assist customers find the spare parts they are looking for.
• Parts invoicing
• Read catalogues to determine new parts on market.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
• Locate other vendors who have the part if it isn't carried in the dealership.
• Take payment for purchase and dispense change.
• Take inventory of stock and replenish when needed.
• Take orders over the phone.
• Mark and store parts in stockroom according to prearranged system.
• Answer the customers' questions or problems.
• Receive and deliver parts to customers.
• Follow up with the customer to ensure satisfaction on purchase.
• Build and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.