Key Accounts Manager

Sasol Limited; Sandton; On-site; ZAR 1,100,000 - 1,400,000; Full time

Job summary

Sasol Limited is seeking a seasoned Key Accounts Manager to manage the complete customer lifecycle from lead generation to contract renewal. You will lead account planning, forecast sales, and coordinate tender submissions while building strong customer relationships across our global portfolio.

The ideal candidate has 9+ years of experience in key account management, a university degree, and a proven track record in driving revenue, margin growth, and customer satisfaction in a complex sales

Qualifications

• 9+ years of relevant experience in key account management.
• Strong ability to build and maintain customer relationships and networks.
• Proven capability to manage tender processes and drive sales strategies.

Responsibilities

• Achieve sales targets - volume and margin.
• Spend >= 50% of time on customer-facing activities.
• Record daily activities in CRM and manage leads.
• Develop new business with existing clients and identify improvements.
• Manage tender and unsolicited bids, negotiate product and service packages.
• On-board new customers and ensure data accuracy in masterdata.
• Develop and implement account plans and forecast sales for customers.
• Provide weekly and monthly reports and align with SHE standards.

Skills

Customer focus

Relationship management

Sales strategy

Verbal communications

Education

University Bachelor's Degree

Tools

CRM system

Job description

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Key Accounts Manager

Posting Date: Sep 22, 2026

Company: Sasol

Sasol is a global integrated chemicals and energy company with a 75-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do.

Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

Job Requisition ID

13224

Purpose of Job

Managing the complete customer lifecycle and sales pipeline, from lead management through to the end of contract. This includes achieving volume and margin targets; developing and pursuing a sales pipeline, customer level sales forecasting and account planning, managing both tender and unsolicited bids; executing sales and account management activities and providing customer service support. Review key sales indicators and develop relevant reports. Strive for the development of new relations to grow customer network.

Key Accountabilities

• Achieve sales targets - volume and margin
• Spend a minimum of 50% of time performing customer-facing activities
• Record daily activities on CRM
• Identify, pursue and manage leads to maintaining a healthy sales pipeline within CRM
• Develop new business with existing clients and/or identify areas of improvement
• Manage the sales processes for tenders and unsolicited bids
• Negotiate and agree product, price and service package with customers
• Complete and submit tender documentation and/or proposals
• Manage the on-boarding process for new customers
• Ensure completeness and accuracy of customer masterdata
• Manage customer contracts including contract and reminder dates in CRM
• Develop and implement an account plan for each customer to manage the customer lifecycle
• Manage on-site assets including asset verification and SOPs
• Manage the localisation / enterprise development requirement of the contract to gain advantage.
• Build and maintain positive relationships with managers, peers, service and support functions to deliver the service package to the customer
• Forecast sales for each customer and manage the deviation between the contractual, forecast and actual volume
• Provide weekly and monthly reports
• Adhere to SHE requirements at customer sites in alignment with set standards for safe operations
• Review the customer portfolio against overall sales targets
• Monitor market and competitor activity
• Continuously improve own skills and knowledge. Complete, implement, and track personal development plans to attain personal performance goals.
• Live the Sasol Values

Formal Education

University Bachelors Degree

Working Experience

Experience: 9+ relevant years

• Collaboration: The action of working with someone to produce something
• Customer Focus: A continuing focus on the needs and requirements of customers and clients, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Relationship Management: The conscious aim to develop and manage long-term and/or trusting relationships with internal or external customers, distributors, suppliers, or other parties in an environment which can include marketing, selling, servicing and other areas where a relationship is crucial to on-going success. At a senior level, it includes C-level relationships with senior management such as CEO [Chief Executive Officer], CIO [Chief Information Officer], and CFO [Chief Financial Officer].
• Self-Mastery: Takes accountability for driving own growth through developing self-awareness, reflecting, seeking feedback and self-correcting
• Verbal Communications: Any exchange of words, either written or spoken, used to transmit information

Sasol is an equal opportunity and affirmative action employer. Inspired by our Purpose of “Innovating for a better world”, Sasol acknowledges that diversity is intrinsic to the fabric of our organisation and is the key to our growth and success. Sasol is committed to the full inclusion of all suitably qualified individuals. Preference will be given to applicants from designated groups and people with disabilities according to Sasol’s Employment Equity Plan. This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.

Our automated process is designed to efficiently assess a large volume of applications. Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful. Thank you once-more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us.