Key Accounts Manager

RPO Recruitment; Newcastle; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading FMCG company is looking for an experienced Key Accounts Manager to manage wholesale accounts and drive business growth in Newcastle, KwaZulu-Natal. You will need at least 7 years of sales experience, strong negotiation skills, and a relevant tertiary qualification. This role offers opportunities for strategic growth in a dynamic market environment.

Benefits

Salary negotiable

Qualifications

• At least 7 years of experience in sales, preferably in the FMCG environment.
• Proven experience in managing key accounts or wholesale clients.
• Strong analytical, forecasting, and negotiation skills.

Responsibilities

• Lead the account management cycle by developing and maintaining relationships with key wholesale clients.
• Achieve target sales volumes and maximize profit margins.
• Develop national sales plans, analyze market potential, and forecast revenue.

Skills

Negotiation skills

Forecasting skills

Leadership skills

Analytical skills

Computer literacy

Education

Relevant tertiary qualification in a commercial field

Job description

Description

A leading FMCG company is looking for an experienced Key Accounts Manager to manage wholesale accounts, build long‑term client relationships, and drive business growth in Newcastle, KwaZulu‑Natal. This role requires a results‑driven professional with strong negotiation, forecasting, and leadership skills to operate in a competitive market.

Responsibilities

• Lead the account management cycle by developing and maintaining strong relationships with key wholesale clients.
• Achieve target sales volumes and maximize profit margins within assigned accounts.
• Develop national sales plans, analyze market potential, and accurately forecast revenue on an annual, quarterly, and monthly basis.
• Balance company objectives with customer requirements; identify opportunities to grow revenue and market share.
• Conduct demand analysis, track sales trends, and address variances in client activity.
• Respond to client correspondence on service levels, product quality specifications, and pricing.
• Evaluate competitor activities and identify opportunities to strengthen market presence.
• Ensure customer satisfaction through problem‑solving, service excellence, and proactive client engagement.
• Oversee people‑management responsibilities including team performance, training, development, and employee engagement.
• Collaborate with internal stakeholders to deliver cost‑effective solutions that enhance client relationships.
• Monitor overdue accounts, resolve escalated customer issues, and enforce compliance with company policies and legislative requirements.

Requirements

• Relevant tertiary qualification in a commercial field.
• At least 7 years of experience in sales, preferably in the FMCG environment.
• Proven experience in managing key accounts or wholesale clients.
• Strong analytical, forecasting, and negotiation skills.
• Computer literacy with solid reporting and data interpretation skills.
• Valid driver’s licence.

Benefits

• Salary: negotiable.

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