Key Accounts Manager

Gsi Talent Solutions Pty Ltd; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading recruitment firm is seeking an experienced Key Accounts Manager to oversee operations in Boksburg, Johannesburg. The role involves managing key client relationships in the fiber industry, addressing inquiries, and ensuring exceptional service delivery. Candidates should have a Bachelor's degree and proven experience in a similar role. Strong negotiation skills and the ability to work both independently and as part of a team are essential.

Qualifications

• Bachelor's degree preferred.
• Experience in telecommunications or fiber industry required.
• Proven track record of exceeding sales targets.

Responsibilities

• Maintain relationships with key clients.
• Resolve client inquiries and issues promptly.
• Provide updates on account performance.

Skills

Excellent communication skills

Strong negotiation abilities

Interpersonal skills

Ability to work independently

Education

Bachelor's degree in Business Administration, Marketing or related field

Tools

Microsoft Office Suite

Job description

Key Accounts Manager Our client is seeking an experienced Key Accounts Manager to oversee our operations in the vibrant city of Boksburg, Johannesburg. As a key member of our team, you will be responsible for managing and nurturing relationships with our key clients in the dynamic fiber industry.

Responsibilities

• Develop and maintain strong relationships with key clients to understand their needs and requirements.
• Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to ensure the delivery of exceptional service and support to key clients.
• Identify opportunities for upselling and cross-selling additional products or services to key accounts.
• Provide regular reports and updates on key account performance and opportunities for growth.
• Stay updated on industry trends and competitors to identify potential threats or opportunities.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, or related field (preferred).
• Previous experience in a similar role, preferably in the telecommunications or fiber industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Proven track record of managing key client relationships and exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office suite.