Key Accounts and Business Development Manager

Psybergate (Pty) LTD; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A software solutions company based in Johannesburg is seeking a dynamic Key Accounts and Business Development Manager. This role focuses on driving growth through strategic account management and enhancing client relationships, with responsibilities spanning the full business development cycle. The ideal candidate will have a minimum of 5 years of experience in account management and a proven sales track record, with strong negotiation and presentation skills.

Qualifications

• Minimum 5 years’ experience in Account Management and Business Development within the Software and Consulting industries.
• Proven Sales Track record.

Responsibilities

• Generate proposals and initiate meetings to discuss services with new and existing clients.
• Grow revenue, profitability, and client satisfaction levels for assigned portfolios.
• Build and maintain client relationships through strategic account planning and execution.
• Discuss client issues on projects and outsourced teams.
• Generate new business from existing accounts.
• Identify and pursue new opportunities.
• Follow through with leads from initial discussion to proposal and closure.
• Meet agreed key performance indicators and targets.

Skills

Client Relations and Stakeholder Management

Strategic Planning and Forecasting

Negotiation

Proposal Writing & Presentation Skills

Requirement Analysis and Pre-Sales

New Business Generation

Target-Driven & Results-Oriented

Market Research & Competitor Analysis

Internal Reporting and Cross-Functional Collaboration

Excellent verbal, written, and telephone communication

Strong administrative and organisational skills

Self-motivated with a professional personal presentation

Education

Relevant tertiary qualification

Job description

SUMMARY

At Psybergate, we’re passionate about empowering businesses through exceptional software solutions and talent delivery. We’re looking for a dynamic Key Accounts and Business Development Manager to help us take that mission further.

Purpose of the Role

Drive business growth and strengthen long-term client relationships through proactive business development and strategic account management. You’ll identify and secure new opportunities particularly while deepening existing partnerships to maximise profitability and client satisfaction.

The role covers the full business development cycle, from lead generation to closure, and ensures Psybergate’s market presence and brand are continuously strengthened through strategic, solution-driven engagement.

Position Info: Key Responsibilities

Business Development & Sales Strategy

• Generate proposals and initiate meetings to discuss services with new and existing clients.
• Grow revenue, profitability, and client satisfaction levels for assigned portfolios.

Account Management & Client Retention

• Build and maintain client relationships through strategic account planning and execution.
• Discuss client issues on projects and outsourced teams.
• Generate new business from existing accounts.
• Identify and pursue new opportunities.
• Follow through with leads from initial discussion to proposal and closure.
• Meet agreed key performance indicators and targets.

Skills and Attributes

• Client Relations and Stakeholder Management (including Consultant Management)
• Strategic Planning and Forecasting
• Negotiation
• Proposal Writing & Presentation Skills
• Requirement Analysis and Pre-Sales
• New Business Generation
• Target-Driven & Results-Oriented
• Market Research & Competitor Analysis
• Internal Reporting and Cross-Functional Collaboration
• Excellent verbal, written, and telephone communication
• Strong administrative and organisational skills
• Self-motivated with a professional personal presentation

Qualifications and Experience

• Minimum 5 years’ experience in Account Management and Business Development within the Software and Consulting industries.
• Proven Sales Track record
• A relevant tertiary qualification is preferable.