Client
A large animal health multinational covering a broad range of animal health products – across Companion, Ruminants, Poultry, Pigs, Equine.
Role Overview
This role falls within the Livestock portfolio under the Poultry and Pigs specialization and reports to the Commercial Manager – Pigs and Poultry and will work closely with the Marketing and Technical Manager. This is a national role; however, preference is for the person to reside in Gauteng – as the bulk of business is inland Gauteng, Northern Province, Mpumalanga, etc.
Key Account Management
- Achieve sales targets and profitability objectives.
- Understand the KA business, the customer needs and expectations.
- Define, create and implement customized plans based on the needs and expectations of KAs.
- Plan, coordinate and execute KA plans in close cooperation with Marketing, Technical and Commercial Managers.
- Work closely with cross‑functional teams to analyze customer needs, find and seize new business opportunities and create better and untapped value‑added services for KAs.
- Maintain and develop effective long‑term relationships with KAs and industry stakeholders.
Technical Skills
- Work closely with the Technical Manager to develop a sound technical knowledge on all products and devices used in poultry.
- Attend conferences, study groups and actively self‑study to increase industry knowledge.
- Understanding of poultry physiology, immunology and production required.
Poultry portfolio management
Develop and implement plans to reach the sales targets.
- Report on sales, provide latest estimates, identify trends and provide input on product forecasts.
- Identify market trends and gaps, collect data and report back to the team.
Territory administration
- Ensure that the client databases are kept up to date.
- Adhere to CRM requirements.
- Fulfill in‑field and customer related KPIs.
- Monitor account status of KAs and orders to ensure superior service delivery.
- Ensure all pharmacovigilance and product complaints are reported as per the company requirements.
Job Requirements
Education:
- Minimum Bachelor degree in Animal Science or equivalent degree (a Bachelor of Veterinary Science would be advantageous).
- Experience in the poultry industry.
- Minimum 3–5 years of key account management and sales experience.
- Proven track record of meeting and exceeding sales target.
- Experience in animal health pharmaceutical industry advantageous.
- A valid driver’s licence.
- A willingness to travel both locally and internationally.