Key Account Manager & New Sales

University of Fort Hare; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading staffing solutions firm is seeking an experienced Key Account Manager and New Sales expert to enhance client relationships and generate new business in South Africa. The successful candidate will drive sales performance and ensure service delivery excellence. This role requires strong communication skills, a results-driven approach, and a minimum of 3-5 years’ experience in a similar role. A valid driver's license is necessary, along with a willingness to travel as needed. Join us to make an impact!

Qualifications

• Minimum 3-5 years’ experience in Key Account Management or New Sales role.
• Experience within the TES or staffing industry.
• Valid driver’s license and own reliable vehicle.

Responsibilities

• Drive sales performance and increase market share.
• Build and retain existing client relationships.
• Conduct regular client visits to understand staffing requirements.
• Provide exceptional customer service and monitor competitors.

Skills

Strong communication skills

Relationship-building skills

Results-driven

Problem-solving skills

Negotiation skills

Computer literate

Job description

MASA Outsourcing, a leading national staffing and labour solutions powerhouse, is seeking a dynamic and experienced Key Account Manager and New Sales expert. The successful incumbent will be responsible for retaining and growing existing client relationships while actively generating new labour outsourcing business. This role will drive sales performance, increase market share, and ensure service delivery excellence, while fully aligning with the MASA DNA values, which form the foundation for success.

Key Objectives

• To abide by the MASA DNA values which is the formula for success
• To consistently retain, grow and generate new labour outsourcing business in order to meet sales targets and budgets
• Increase market share of the Company

Key Responsibilities

• Tele sales, canvassing and cold calling with the objective of providing either permanent staff or outsourcing solutions to clients.
• Distribution of company information to create awareness of company services.
• Regular client visits (new and existing) to develop strong client relationships and understand client’s staffing requirements.
• Conduct labour evaluations and compile report of findings for presentation to clients.
• Create and conduct notebook presentations
• Providing exceptional customer service to clients.
• Monitor competitors’ rates, activities and advertising within the branches area.
• Constantly stay abreast of market / industry trends.
• Issue and authorization of terms of business and adhering to company credit policy.
• Management of temp / outsourced contracts and all associated administration in accordance with company policies.
• Maintenance of records on Placement Partner and master sales list.
• Monitor competitors’ rates, activities and advertising within the branches area.
• Collection of monies due in respect of clients serviced.
• Constantly stay abreast of market / industry trends.
• General administration.
• Ensure compliance with company rules and regulations.

Requirements

• Experience within the TES, labour outsourcing, or staffing industry
• Minimum 3-5 years’ experience in a Key Account Management, Business Development, or New Sales role
• Strong communication and relationship-building skills
• Results-driven with a track record of meeting or exceeding sales targets
• Ability to work independently and manage multiple client portfolios
• Strong problem-solving and negotiation skills
• Computer literate
• Valid driver’s license and own reliable vehicle
• Willingness to travel to client sites as required