Key Account Manager

Lesley Snyman and associates CC; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading commercial cleaning solutions provider in Johannesburg is seeking an experienced account manager to promote and sell cleaning products to the hospitality industry. The ideal candidate must have 5-7 years of experience in key account management and a strong focus on customer retention. Responsibilities include onboarding new clients and developing tailored hygiene solutions to meet specific customer needs.

Qualifications

• 5-7 years of proven experience in key account management within commercial cleaning or hygiene solutions.
• Proven track record of managing large key accounts.
• Valid driver's license and own reliable transport.

Responsibilities

• Promote and sell commercial cleaning products to the hospitality industry.
• Onboard new customers and drive sales.
• Ensure customer retention and satisfaction.
• Develop customized hygiene solutions for clients.

Skills

Account management

Sales development

Client relationship management

Education

Matric

Post-matric qualification in sales

Job description

Account management aimed at promoting and selling commercial cleaning products and solutions to the hospitality industry, onboarding new customers, driving sales, and ensuring customer retention.

Minimum Requirements and Qualifications :

• Matric (post-matric qualification in sales is advantageous)
• 5-7 years of proven experience in key account management within commercial cleaning / hygiene solutions, preferably within hospitality
• Proven track record of managing large key accounts
• Valid driver's license and own reliable transport

Key Performance Areas :

• Sales, new business development and key account management
• Manage and grow a portfolio of key clients
• Drive strategic upselling / cross-selling of cleaning and hygiene solutions
• Develop customised hygiene solutions tailored to the client's specific needs and challenges
• Collaborate with internal operations / technical teams to deliver customised hygiene solutions
• Analyse client trends and competitor activity to identify opportunities for growth
• Stay abreast of industry trends and regulatory requirements to ensure compliance and best practices