Key Account Manager

Abantu Staffing Solutions; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A staffing solutions company in Johannesburg is seeking an experienced professional for a key account management role. This position requires a graduate degree in Business Administration or Engineering and 5-10 years of experience. Responsibilities include developing business strategies, optimizing processes, and driving customer satisfaction. The ideal candidate will also be accountable for P&L and will lead negotiations with key accounts.

Qualifications

• 5-10 years of experience in key account management.
• Ability to analyze, calculate, and create business concepts.
• Experience in driving customer satisfaction.

Responsibilities

• Analyse, calculate and create business or functional concepts.
• Target continuous optimization of concepts and processes.
• Plan, develop, coordinate and monitor business relations.
• Drive growth and retention of key accounts.
• Develop business strategies and implement measures.
• Lead negotiations for sales agreements.
• Take accountability for P&L and profitability.
• Collaborate with internal teams to ensure successful delivery.

Skills

Key account management

Customer satisfaction focus

Business strategy development

Education

Graduate Degree in Business Administration/Engineering

Job description

REQUIREMENTS

• Graduate Degree in Business Administration/ Engineering
• 5-10 years of experience in key account management

RESPONSIBILITIES

• Analyse, calculate and create business or functional concepts or solutions
• Targeting the continuous optimisation of concepts, processes or procedures for related business or function.
• Plan, develop, coordinate and monitor business relations and development measures for dedicated key accounts, on a local, regional or global level
• Drive the growth and retention of key accounts by ensuring customer satisfaction and aligning with strategic business objectives
• Develop a business strategy, agree on business plans, and define, implement and/ or coordinate appropriate measures
• Direct and/ or maintain the management of relationships and all business development activities
• Lead the negotiation of sales agreements, general terms and conditions and overall business volumes
• Take accountability for PandL and initiate appropriate measures to secure order intake and profitability
• Collaborate with internal teams to ensure the successful delivery of products and services to key accounts