Key Account Manager

Wings Global Travel; Johannesburg; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

A travel management company in Johannesburg is seeking a full-time Key Account Manager. The role involves managing key accounts, developing business plans, and ensuring exceptional customer service. The ideal candidate should have strong analytical skills, experience in account management, and effective communication abilities. This position offers a hybrid working environment.

Qualifications

• Strong analytical skills and business planning abilities.
• Experience in account management and handling key accounts in public sector.
• Excellent customer service skills.
• Effective communication and interpersonal skills.
• Ability to work independently and in a hybrid environment.
• Knowledge of the travel management industry essential.

Responsibilities

• Manage key accounts and develop business plans.
• Analyze client needs and provide exceptional customer service.
• Maintain strong client relationships and identify growth opportunities.

Skills

Strong Analytical Skills

Business Planning

Account Management

Customer Service

Communication Skills

Interpersonal Skills

Independence

Knowledge of Travel Management

Education

Tertiary qualification in Business Administration, Marketing, or related field

Job description

Company Description

Wings Global Travel is a travel management company specializing in travel programs for the investment banking, financial services, energy, legal, and professional services sectors. With operations in 20 global locations, Wings is agile and data-driven to ensure the safety of your travelers. We prioritize high-quality personal service, attention to detail, and responsiveness to our clients’ needs. Since 1992, we have been embracing essential technologies to exceed expectations in travel management.

Role Description

This is a full-time hybrid role for a Key Account Manager located in Johannesburg. The Key Account Manager will be responsible for managing key accounts, developing and executing business plans, analysing client needs, and providing exceptional customer service. Daily tasks will include maintaining strong client relationships, identifying growth opportunities, and ensuring client satisfaction.

Qualifications

• Strong Analytical Skills and Business Planning abilities
• Experience in Account Management and handling Key Accounts in public sector
• Excellent Customer Service skills
• Effective communication and interpersonal skills
• Ability to work independently and in a hybrid environment
• Knowledge of the travel management industry essential
• Tertiary qualification in Business Administration, Marketing, or related field
• Strong background in