Key Account Manager

Staff Solutions Recruitment; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading recruitment agency in Johannesburg is seeking a Key Account Manager to drive growth by managing relationships with large national fleet operators. The successful candidate will need to have at least 7 years of B2B sales experience in commercial vehicles or logistics. Essential skills include strategic thinking and negotiation. A tertiary qualification and Code 8 license are also required. This role focuses on increasing sales volumes and enhancing customer experience.

Qualifications

• 7 years in B2B sales / key account management in commercial vehicles or logistics
• Bachelor Degree required
• Code 8 license is necessary

Responsibilities

• Develop executive-level relationships and lead national sales negotiations
• Build tailored growth plans and TCO proposals
• Work with dealers and RSMs to align on sales execution
• Manage segmentation model and ensure appropriate customer ownership
• Track sales, opportunities, and competitor activity
• Meet National Key Account sales targets

Skills

Strategic thinking

Relationship building

Negotiation

Dealer collaboration

CRM proficiency

Education

Tertiary qualification in Sales, Business, or related

Bachelor Degree

Job description

Overview

The Key Account Manager (KAM) is responsible for driving growth by managing strategic relationships with large national fleet operators (100+ vehicles). This role focuses on increasing sales volumes, enhancing customer experience, and supporting national-level engagements, while collaborating closely with independent dealers and Regional Sales Managers (RSMs) to ensure alignment and support for the dealer network.

Responsibilities

• Strategic Customer Engagement: Develop executive-level relationships and lead national sales negotiations.
• Account Development & Growth: Build tailored growth plans and TCO proposals; Drive incremental sales to large fleets alongside dealer sales.
• Dealer & Network Collaboration: Work with dealers and RSMs to align on sales execution and customer handover; Ensure dealers maintain invoicing, margin, and delivery roles.
• Customer Segmentation & Governance: Manage segmentation model and ensure appropriate customer ownership; Allocate key account targets fairly across the network.
• Reporting & Performance: Track sales, opportunities, and competitor activity; Lead performance reviews with dealers and RSMs.
• Key Deliverables: Meet National Key Account sales targets; Deliver growth strategies per account; Strengthen brand reputation with fleet operators; Avoid duplication and clarify account ownership.

Qualifications & Skills

• Education: Tertiary qualification in Sales, Business, or related.
• Experience: 57 years in B2B sales / key account management in commercial vehicles or logistics.
• Skills: Strategic thinking, relationship building, negotiation, dealer collaboration, and CRM proficiency.

Requirements

• Bachelor Degree
• Minimum 5 years experience in similar role
• Code 8 license

Personal Attributes

• Team Player
• Confident and proactive approach- anticipates issues and requirements
• Read and Write in English