Junior System Administrator / IT Support (Rosebank)

Curiska; Johannesburg; On-site; ZAR 150 000 - 250 000; Full time

Job summary

A technology company in Johannesburg is seeking a motivated Junior System Administrator / IT Support professional to provide day-to-day IT support and manage IT infrastructure. The ideal candidate should have a diploma in IT and a basic understanding of operating systems and networking. This role involves troubleshooting hardware and software issues, supporting cloud services, and assisting with the onboarding of new employees.

Qualifications

• Basic understanding of networking, servers, and cloud services.
• Experience with operating systems and Microsoft 365 applications.
• Strong communication skills with the ability to work in a team.

Responsibilities

• Provide technical support for IT-related issues.
• Manage and maintain IT systems including servers and networks.
• Support cloud platforms and conduct system updates.

Skills

Technical support

Problem-solving

Customer service

Attention to detail

Education

Diploma in IT, Computer Science, or equivalent experience

Tools

Windows Server

Linux

Microsoft 365

Microsoft Azure

AWS

Job description

Overview

Job Title: Junior System Administrator / IT Support (Rosebank)

Summary

We are looking for a motivated and detail-oriented Junior System Administrator / IT Support professional to join our team. The ideal candidate will provide day-to-day IT support and assist with the maintenance and management of our IT infrastructure. This role is perfect for someone who is eager to grow in the IT field, with a focus on system administration and support.

Responsibilities

• Provide technical support for employees by troubleshooting hardware, software, and network issues.
• Assist in the management and maintenance of IT systems, including servers, networks, and cloud infrastructure.
• Help with the installation, configuration, and troubleshooting of operating systems (Windows, Linux, macOS) and business applications.
• Support and manage Active Directory, Office 365, and other enterprise systems.
• Monitor the performance and health of the IT infrastructure, including backup systems and disaster recovery solutions.
• Assist with network administration tasks, including configuration and monitoring of routers, switches, firewalls, and VPNs.
• Support cloud platforms (Microsoft Azure, AWS) and ensure proper provisioning, maintenance, and monitoring of cloud resources.
• Conduct routine system updates, patches, and maintenance to ensure security and efficiency.
• Help with the onboarding process for new employees, including setting up user accounts, email addresses, and access to required systems.
• Provide first-line support and assist in escalating issues to senior team members when needed.
• Document troubleshooting steps, processes, and configurations for future reference.

Qualifications

• A diploma in IT, Computer Science, or a related field, or equivalent experience.
• Basic understanding of IT infrastructure components such as networking, servers, and cloud services.
• Experience with operating systems (Windows Server, Windows OS, Linux).
• Familiarity with Active Directory, DNS, DHCP, VPNs, and other networking concepts.
• Experience with Microsoft 365 and Office Suite applications.
• Knowledge of cloud services such as Microsoft Azure or AWS is a plus.
• Strong problem-solving skills and a keen attention to detail.
• Excellent communication and customer service skills.
• Ability to work both independently and as part of a team in a fast-paced environment.

Preferred Skills

• Certification(s) such as CompTIA A+, Network+, or Microsoft Certified : Azure Fundamentals are advantageous.
• Familiarity with system automation tools or scripts (e.g., PowerShell, Bash).
• Basic knowledge of backup and disaster recovery solutions.