Junior Store Manager

Pedros; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A popular fast-food chain in Durban is looking for a strong Restaurant Manager to oversee operations and maintain service standards. The ideal candidate will have a minimum of one year of experience in restaurant management, strong leadership, and customer-focused skills. Responsibilities include managing stock control, addressing customer complaints, ensuring compliance with health standards, and motivating staff to achieve sales targets. This role aims to maximize profitability while delivering exceptional customer service.

Qualifications

• Minimum 1 year of experience in Restaurant and Fast-Food Service is required.
• Experience with GAAP or Micros is advantageous.
• Strong management and organizational skills are essential.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure the quality of food and compliance with standard operating procedures.
• Manage stock control, purchasing, and orders.
• Address customer complaints and maintain service levels.

Skills

Customer Service

Problem-solving

Management skills

Organizational skills

Tools

GAAP/Micros

Job description

Job Description

DUTIES AND RESPONSIBILITIES

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Requirements

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

Apply