Junior Store Manager

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local fast-food chain in KwaZulu-Natal is seeking a Restaurant Manager to oversee operations and maintain food quality standards. The ideal candidate will have a minimum of 1-year experience in restaurant service, strong management and organizational skills, and a commitment to customer service. Responsibilities include managing staff, stock control, and ensuring compliance with health and safety regulations. This role offers opportunities for career growth and is essential for driving the restaurant's success.

Qualifications

• Minimum 1-year related experience in restaurant and fast-food service.
• Knowledge of GAAP/Micros is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and procedures are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and motivate staff.
• Manage staff discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Management skills

Organizational skills

Customer Service

Good verbal communication skills

Problem-solving skills

Tools

GAAP

Micros

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills