Junior Store Manager - Jewel City

Pedros Chicken; Johannesburg; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A fast-food restaurant in Johannesburg is looking for a Restaurant Manager to oversee operations and ensure high-quality service. Responsibilities include managing stock control, addressing customer complaints, and driving profitability. The ideal candidate has at least one year of experience in a fast-food or restaurant environment and possesses strong management and organizational skills. Knowledge of GAAP and Micros is advantageous. This role is crucial for maintaining PEDROS operational standards.

Qualifications

• Restaurant and Fast-Food Service experience is essential.
• Minimum 1-year related experience required.
• Knowledge of GAAP/Micros is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with health regulations.
• Manage stock control and purchasing.
• Maintain customer service levels and handle complaints.
• Motivate staff to meet sales and profitability targets.
• Manage staff discipline and work rosters.

Skills

Customer Service

Management Skills

Problem-solving

Organizational Skills

Tools

GAAP

Micros

Job description

DUTIES AND RESPONSIBILITIES

Overseeing overall operation of the restaurant / take-away

Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained

Overseeing and managing stock control, purchasing

Dealing with customer complaints and maintaining customer service levels of the restaurant / take-away

Maximising profitability and meeting sales and GP% targets, including motivating staff

Managing staff including discipline and work rosters

Work within a team and drive the restaurant / take-away forward

Ensuring compliance with health and safety regulations

REQUIREMENTS

Restaurant and Fast-Food Service experience.

Minimum 1-year related experience required

GAAP / Micros experience and knowledge - advantageous

Management skills

Organizational skills

Customer Service and good verbal communication skills

Problem-solving skills