A leading financial services provider in Johannesburg seeks a professional to gather customer insights and conduct analysis linked to the Client Journey. The ideal candidate should hold a First Degree in Information Technology and have 3-4 years of relevant experience in a financial services environment. Responsibilities include monitoring outcomes and translating business requirements into technical specifications.
Qualifications
3-4 years of experience in data gathering and analysis.
Experience in managing product lifecycle development and analysis.
Exposure to translating business and functional requirements into technical specifications.
Responsibilities
Gather customer insights and conduct analysis.
Monitor outcomes for input into Client Journey.
Skills
Data analysis
Customer insights
Business requirements translation
Education
First Degree in Information Technology
Job description
A leading financial services provider in Johannesburg seeks a professional to gather customer insights and conduct analysis linked to the Client Journey. The ideal candidate should hold a First Degree in Information Technology and have 3-4 years of relevant experience in a financial services environment. Responsibilities include monitoring outcomes and translating business requirements into technical specifications.